Electrolux ERC6503W - Troubleshooting Guide

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Troubleshooting Guide
If the rice cooker does not function properly or if the cooking quality is insucient, refer to the table below. For best results, bring your
rice cooker to the nearest service center in your location.
Malfunction Possible Causes Solution
Indicator light does not go on.
Electric heating plate is not warm.
The warm light does not go on
when the cooking process is
nished.
• Circuitofelectricricecookerisnot
connected to power supply.
• Checkthattheswitch,plugandsocket,
fuse and main wire of the power supply
are in good condition and properly
connected to the main plug and that
the plug is inserted rmly into the wall
socket.
• Powerwiringboardisdamaged.
• Circuitconnectionbreaksdown.
• Mastercircuitboardisdamaged.
• Electricthermaltubeisburntout.
• Thelightisdefective.
• Takeyourappliancetoanauthorised
service centre for maintenance.
Rice is not cooked or cooking time
is taking too long.
• Notenoughwaterisadded. • Addwateraccordingtothescaleonthe
inside of the inner pot.
• Cookingtimeisinsucient. • Pressdownthecontrollevertostartthe
cooking process.
• Theinnerpotisnotproperlyincontact
with the heating elements.
• Possibleforeignmatterbetweenthe
inner pot and heating element.
• Makesurethereisnoforeignresidueon
the heating elements.
• Electricheatingplateisdamaged. • Takeyourappliancetoanauthorised
service centre for maintenance.
Rice is too hard or too soft. • Notenoughortoomuchwaterhasbeen
added.
• Addwateraccordingtothescaleonthe
inside of the inner pot.
Rice is scorched. • Thericehasnotbeenrinsedwell. • Rinsethericeuntilwaterrunsclear.
• Mastertemperaturecontrolleris
defective.
• Takeyourappliancetoanauthorised
service centre for maintenance.
The rice cooker does not
automatically switch to keep warm
mode.
• Mastertemperaturecontrolleris
defective.
• Takeyourappliancetoanauthorised
service centre for maintenance.
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