Solutions to Common Problems
SURFACEELEMENTDOESNOTHEAT
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, No power to appliance. Check/reset breaker or replace fuse. If the problem is a circuit
overload, or improper connection of the armored cable supplied with the appliance,
have this situation corrected by a qualified electrician.
. Too low heat setting. Turn control to a slightly higher setting until element comes on.
. Incorrect control is ON. Be sure to use correct control for the element needed.
. No cookware was placed on the induction cooking zones or the cookware material type
is incorrect for induction cooking.
SURFACEELEMENTTOO HOTOR NOTHOTENOUGH
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, Incorrect control setting. Raise or lower setting until proper amount of heat is obtained.
Dial markings are an indicator of relative heat settings and will vary slightly.
. Lightweight or warped pans being used. Use only flat, evenly balanced, medium or
heavyweight cookware.
. Voltage is incorrect. Be sure appliance is properly connected to the specified power
source.
Use only flat bottom, evenly balanced, medium or heavyweight cookware. Pans having
a flat bottom heat better than warped pans. Cookware material affects heating. Heavy
and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods
may burn easily.
FOODNOTHEATINGEVENLY
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, Improper cookware. Select flat-bottomed cookware of a proper size to fit element.
, Incorrect control setting. Raise or lower setting until proper amount of heat is
obtained.
SCRATCHESORABRASIONSONCERAMICGLASS COOKTOP
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. Coarse particles (such as salt or sand) are between cooktop and utensil. Be sure
cooktop surface and bottom of utensils are clean before use. Small scratches do not
affect cooking and will become less visible with use.
. Cleaning materials not recommended for glass ceramic cooktop have been used. See
Ceramic-Glass Cooktop section in this Owner's Guide.
. Cookware with rough bottom has been used. Use flat-bottomed, smooth utensils. See
Selecting Surface Cooking Utensils in this Owner's Guide.