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Electrolux EWM25 series User Manual
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SERVICE MANUAL
WA
S
H
I
N
G
©
EL
ECTR
OLUX
ITAL
IA S
.p.A
.
Spares Oper
ati
ons Europe
Corso Lino Z
anussi, 30
Publ
icati
on no.
I - 33080 PORCIA /PN (I
TALY)
599 70 99-00
Fax +39 0434 394096
Edi
tion:
07-2010-
Rev.
02
EN
Washin
g mach
ines
&
Wash
er-dry
er
s
Guide to
diagnostic
s
of electr
onic c
ontrols
ENV06
EWM
25xx
EWM
35xx
2
Table of Contents
Default Chapter
1
Service Manual
1
Table of Contents
3
1 Introduction
6
Purpose of this Manual
6
Procedure
6
2 Ewm25Xx APPLIANCES CONTROL PANELS
7
3 Ewm35Xx APPLIANCES CONTROL PANELS
8
4 Diagnostic System
9
Access to the Diagnostic Cycle
9
Exiting Diagnostics Mode
9
Phases of the Diagnostic Cycle
10
5 Alarms
12
Displaying the Alarms to the User
12
Reading the Alarm Codes
13
Alarm Displaying
14
Examples of Alarm Display
14
Operation of Alarms During Diagnostics
15
Rapid Reading of Alarm Codes
16
Cancelling the Last Alarm
16
Table of Alarms
17
Notes Concerning Certain Alarm Codes
22
6 The Diagnostic Programme Cannot be Accessed
23
All Leds on the Circuit Are Board Switched off
23
Some of the Leds of the Circuit Board Light
23
7 Troubleshooting According to Alarm Codes
24
E11: Difficulty in Filling Water During Washing Phase
24
E12: Difficulty in Filling Water During Drying Phase
26
E13: Water Leakage
28
E21: Difficulty in Draining
30
E21: Difficulty in Draining (with Aqua Control Device)
32
E22: Difficulty in Draining Water During Drying Phase
34
E22: Difficulty in Draining Water During Drying Phase (with Aqua Control Device)
36
E23: Malfunction of the Component (Triac) that Controls the Drain Pump
38
E23: Malfunction of the Component (Triac) that Controls the Drain Pump (with Aqua Control Device)
39
E24: «Sensing» Circuit of the Component (Triac) that Controls the Drain Pump Faulty
40
E31: the Analogic Pressure Switch Is Giving to the Main Board a Signal Outside the Range
40
E32: the Analogic Pressure Switch Is Giving an Error During the Calibration Phase
41
E35: Water Level too High
42
E38: Pressure Chamber Blocked
43
E3A: Problems with "Sensing" Circuit of the Heating Element Relay
43
E41: Door Open (3-Contact Device)
44
E41: Door Open (4-Contact Device)
46
E42: Problems with Door Aperture (3-Contact Device)
48
E42: Problems with Door Aperture (4- Contact Device)
50
E44: Door Closure «Sensing» Circuit Faulty
54
E45: Problems with the «Sensing» Circuit of the Triac that Actions the Door Interlock
55
E52: no Signal from the Motor Tachometric Generator (First Part)
56
E52: no Signal from the Motor Tachometric Generator (Second Part)
58
Fig. 11
58
If There Are Traces of Burning on the Circuit Board, Refer to Pages
58
Fig. 10
59
E57: the Current Requested by the Inverter Board Is Higher than 16A
60
E58: the Current Requested by the Inverter Board Is Higher than 6A
62
E59: no Signal from the Tachometric Generator
64
E5A: Overheating of the Inverter Dissipator
66
E5H: the Power Supply of the Inverter Board Is too Low (Lower than 175V)
67
E5C: the Power Supply of the Inverter Board Is too High (Higher than 430V)
68
E5D: Data Transfer Error between Inverter Board and Main Board
69
E5E: Wrong Communication between Inverter Board and Main Board
70
E5F: the Inverter Board Does Not Start the Motor
70
E61: Insufficient Heating During Washing
71
E62: Overheating During Washing (Version WM)
72
E62: Overheating During Washing (Version WD)
73
E66: the Contacts of the Heating Element Power Relay Are Always Closed (Version WM)
74
E66: the Contacts of the Heating Element Power Relay Are Always Closed (Version WD)
75
E68: Washing Heating Element Leaks Current (Version WM)
76
E68: Washing Heating Element Interrupted (Version WD)
77
E69: Washing Heating Element Interrupted (Version WM)
78
E69: Washing Heating Element Interrupted (Version WD)
79
E71: NTC Washing Sensor Faulty
80
E72: Drying NTC Sensor on Condenser Faulty
81
E73: NTC Sensor on Drying Duct Faulty
82
E74: NTC Sensor Wrongly Positioned
83
E82: Error in Reading the RESET/OFF Position of the Programme Selector
84
E83: Error in Reading the Programme Selector Code
84
E91: Communication Error between User Interface and Main Board
85
E92: Protocol Incongruence
85
E93: Appliance Configuration Error
85
E94: Washing Cycle Configuration Error
85
E95: Communication Failed between Eeprom and Microprocessor
85
E97: Incongruence between Version of the Control Selector and Configuration Data
85
E98: Communication Error between Main Board and Inverter Board
86
E9H: Communication Error between Microprocessor and Flash Memory
87
E9C: Appliance Configuration Error
87
E9D: Clock Faulty
87
E9F: Communication Error between Main Board and Inverter Board
88
EA1: Drum Positioning System Faulty (Top-Loaders)
89
EA6: Drum Flap Faulty (Top-Loaders)
90
EH1: Incorrect Mains Frequency
92
EH2: Mains Voltage too High
92
EH3: Mains Voltage too Low
92
EHE: Incongruence between the Safety Relay (Main Board) and Safety "Sensing" Circuit
93
EHF: Safety "Sensing" Circuit Faulty
93
EF1: Drain Hose Blocked/Throttled/Too High; Drain Filter Dirty/Blocked
94
EF2: Overdosing of Detergent; Drain Hose Blocked/Throttled; Drain Filter Dirty/Blocked
94
EF3: Intervention of Aqua Control Device
94
EF4: Low Water Fill Pressure and Solenoid Open
94
EF5: Load too Unbalanced, Skipping of Spin Phases
94
EF6: Appliance Reset
94
EC1: Water Fill Solenoids Blocked
95
EC3: Problem with the Weight Sensor
96
ED1: Communication Problems Betweeen Main Circuit Board and WD Board
97
ED2: Drying Heating Element 1 Faulty
98
ED3: Drying Heating Element 2 Faulty
101
ED4: Drying Relays Faulty
102
ED6: Communication Failure between Main Circuit Board and Satellite Board (INPUT Styling)
104
8 BASIC CIRCUIT DIAGRAM Ewm35Xx with AQUA CONTROL
106
Key to Circuit Diagram Ewm35Xx with Aqua Control
107
9 BASIC CIRCUIT DIAGRAM Ewm35Xx WITHOUT AQUA CONTROL
108
Key to Circuit Diagram Ewm35Xx Without Aqua Control
109
10 BASIC CIRCUIT DIAGRAM Ewm25Xx with AQUA CONTROL
110
Key to Circuit Diagram Ewm25Xx with Aqua Control
111
11 BASIC CIRCUIT DIAGRAM Ewm25Xx WITHOUT AQUA CONTROL
112
Key to Circuit Diagram Ewm25Xx Without Aqua Control
113
12 BASIC CIRCUIT DIAGRAM Ewm25Xx WD with AQUA CONTROL
114
Key to Circuit Diagram Ewm25Xx WD with Aqua Control
115
13 BASIC CIRCUIT DIAGRAM Ewm25Xx WD WITHOUT AQUA CONTROL
116
Key to Circuit Diagram Ewm25Xx WD Without Aqua Control
117
14 Connectors on Circuit Board Wm/Wd
118
15 BURNING on the CIRCUIT BOARDS Ewm25Xx/35Xx WM/WD
119
16 Burning on the Circuit Board Wd
120
17 Appendix
121
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Electrolux EWM25 series Specifications
General
Brand
Electrolux
Model
EWM25 series
Category
Washer
Language
English
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