Problem Possible cause Remedy
The display shows "12.00". There was a power cut. Reset the clock.
The lamp does not operate. The lamp is defective. Replace the lamp.
Steam and condensation settle on
the food and in the cavity of the
oven.
You left the dish in the oven for too
long.
Do not leave the dishes in the oven
for longer than 15 - 20 minutes after
the cooking process ends.
There is water inside the oven. There is too much water in the tank. Deactivate the oven and wipe the
water with a cloth or sponge.
The indicator is off.
There is not enough water in the
tank.
Fill the tank with water until the indi‐
cator comes on. If water starts to
come out inside the oven, and the
indicator is still off, contact a quali‐
fied service engineer.
The indicator is on.
There is no water in the tank. Fill the tank. If the indicator is still
on, contact a qualified service engi‐
neer.
The steam cooking does not work. There is no water in the tank. Fill the water tank.
The steam cooking does not work. Lime obstructs the hole. Check the steam inlet opening. Re‐
move the lime.
It takes more than three minutes to
empty the water tank or the water
leaks from the steam inlet opening.
There are lime deposits in the oven. Clean the water tank. Refer to
"Cleaning the water tank".
12.2 Service data
If you cannot find a solution to the problem yourself, contact your dealer or an Authorised
Service Centre.
The necessary data for the service centre is on the rating plate. The rating plate is on the front
frame of the oven cavity. Do not remove the rating plate from the oven cavity.
We recommend that you write the data here:
Model (MOD.) .........................................
Product number (PNC) .........................................
Serial number (S.N.) .........................................
13. ENERGY EFFICIENCY
13.1 Product Information and Product Information Sheet*
Supplier's name Electrolux
Model identification KOCEH70X2 949494041
Energy Efficiency Index 95.3
Energy efficiency class A
ENGLISH 25
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