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Anomaly Anomaly type Description Possible causes Actions
LID_BLK Blocking machine Locked lid: the
machine cannot open
the lid.
• The lid is blocked;
• The lid is intentionally
either lowered for
slightly warming up the
sandwich or kept
closed at the end of the
cooking cycle for
increasing the heating
of the sandwich;
Lid unlocking group dis-
connected/fault/dirt/
gripped.
• Turn OFF and ON the appli-
ance. Lid should unlock;
• Verify if the handle can
move freely;
• Check if there are food
residuals or other foreign
bodies on the pushers and
to check if there is anything
hindering the movement of
the handle;
Try to open handle and gently
force open the lid. Either clean
or lubricate the pushers.
If the problem persists, call
Service.
MAG1 Only logged: no
warning
Possible high voltage
electrical circuit
malfunctioning.
MAG1 signal absent;
HV Capacitor C1 fault;
Diode box D1 fault;
MAG1 fault;
If MAG1 & MAG2 check
KS2.
MAG2 Only logged: no
warning
Possible high voltage
electrical circuit
malfunctioning.
MAG2 signal absent;
HV Capacitor C1 fault;
Diode box D1 fault;
MAG2 fault;
If MAG1 & MAG2 check
KS2.
R_WT Blocking machine Working top heater
malfunction: no cur-
rent on the heater
Triac TY2 fault on ACU;
Heater not properly
cabled;
Heater fault.
Check if possible to feel heat
from the glass (WITHOUT
TOUCHING IT!!!)
R_UP Blocking machine Upper plate heater
malfunction: no cur-
rent on the heater.
Triac TY1 fault on ACU;
Heater not properly
cabled;
Heater fault.
Check:
1. If possible to feel heat from
the upper plate (WITHOUT
TOUCHING IT!!!);
2. If any visible damages at
the flexible tube of the lid;
Call Service and report the
finding.
WT_TO Blocking machine The working top heat-
ing element has
current, but doesn't
heat enough.
Heater damaged. Try to reset the Error by switch-
ing Off/On: if Off/On
unsuccessful, call Service.
UP_TO Blocking machine Upper plate heater
element has current,
but doesn't heat
enough.
PT1000 temp. sensor not
in contact with heating
plate;
Heater damaged.
Try to reset the Error by switch-
ing Off/On: if Off/On
unsuccessful, call Service.
FAN1_SP Warning Fan 1 is not running
properly.
Air duct or Fan 1 dirty;
Fan 1 fault.
Check:
1. If any visible dirt at the filters
louvers;
2. If any fan sound can be
heard when operating with
the machine Report to serv-
ice if needed.
Report to service if needed.
FAN1_F Warning Fan 1 is not running Fan 1 not properly cabled;
Air duct or Fan 1 dirty;
Fan 1 fault.
Check:
1. If any visible dirt at the filters
louvers;
2. If any fan sound can be
heared when operating with
the machine