37
Anomaly Anomaly type Description Possible causes Actions
The lid doesn't
open and the dis-
play shows the
symbol with the
BIG YELLOW
TRIANGLE
Blocking machine Refer to the anomaly:
LID_BLK
The lid does not
open completely
Warning It is needed to keep
the lid manually
opened.
Lid springs need adjust-
ment or mechanical
interference does not
allow the lid to open
completely.
Remove dirt/debris from the lid
hinging area and tilt the lid up
and down.
Call service if the lid opening
cannot be restored.
Much force
needed to close
the lid or the lid
opens violently
Warning Much force needed to
close the lid or the lid
opens violently.
Lid springs pulling too
much.
1. Hang a weight of about 0,8
kg (Flex version) on the
handle of the lid to check
whether it tilts down or not:
if not, call Service (for
standard versions use 1.1
kg weight;
2. Free up space at the back
of the unit for preventing
damages on the flexible
conduit of the lid.
The lid cannot be
closed
Blocking Machine It is not possible to
complete the lid
closure.
Mechanical interference or
lid offset.
Remove any debris from the
areas where a mechanical
interference could prevent the
lid to close. Tilt the lid up and
down and check whether the
motion is straight or not.
In case still not possible to
close the lid, call Service.
Light button does
not work or dis-
play shows even
purple colour
Blocking Machine It is not possible to
operate with the but-
tons or not possible to
distinguish any
symbol on the display.
Flat cable disconnection. Call Service.
Buttons do not
work
Blocking Machine Pressing the button
(s) there is no conse-
quent action.
Button(s) false contact or
worn contact.
Try to switch the machine OFF/
ON. If the button(s) still do not
work, call Service.
The sandwich is
cold inside
Blocking MW The cooking result
does not provide heat
inside the sandwich.
The Microwave does not
work because of the mag-
netrons or transformer
breakage: other cases are
covered by alarms or
warnings shown by the
display.
EASY TEST: Run a MW cook-
ing cycle: hot air should come
out from the back of the
machine: if no warm air coming
from the back of the machine
go for the ACCURATE TEST:
Test MW functionality with a
30s MW cycle and a glass
(suitable for MW) of cold water
in the cavity: if at the end of the
cycle the water is still cold, call
Service.
CAUTION
High care when closing the lid
with the glass inside.
Sparks noise is
coming form the
appliance during
a cooking phase
Warning Sparks noise is
coming form the
appliance during a
cooking phase with
use of MW.
1. With MW cycle the food
load is absent or too light
2. Lack of cleanness pro-
vokes antenna effect with
MW
1. Reduce MW time or
increase the food load
accordingly;
2. Thoroughly clean the
machine.
Stains can be
seen under the
cooking surface
Warning After cleaning the
cooking areas it is
clearly noticeable the
presence of infiltration
under the cooking
surface.
Deterioration of the cook-
ing surface sealing.
Clean the cooking surface
more frequently and do not use
sharp tools for removing the
debris/dirt from the sealing path.
Call Service if stains increases.
The cooking sur-
face is cracked
Warning Quarz glass shows
fractures.
Misuse. Stop operating: call Service
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