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EMC Avamar Data Store Gen4T

EMC Avamar Data Store Gen4T
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EMC
®
Avamar
®
Data Store Gen4T
Customer Service Guide
302-002-891
REV 01
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EMC Avamar Data Store Gen4T Specifications

General IconGeneral
ProcessorIntel Xeon E5-2600 series
Network Interface1GbE and 10GbE options
Operating SystemAvamar OS
TypeData backup and recovery
CompatibilityEMC Avamar

Summary

Preface

Document Purpose and Audience

Describes the guide's scope, intended readers, and purpose.

Typographical Conventions and Safety Notices

Explains text formatting, symbols, and hazard warning conventions used.

Accessing Support and Documentation

Details how to find product documentation, use the knowledgebase, communities, chat, and service requests.

Providing Document Feedback

Instructions for submitting comments and suggestions to improve the document.

Replacing Avamar Data Store Components

ADS Multi-Node Server Component Locations

Details the physical layout of components in a multi-node server.

Node Components and Types

Describes different node types (Utility, Single, NDMP) and their components.

General CRU Handling and Safety Precautions

Outlines precautions for handling Customer Replaceable Units (CRUs), including ESD.

Identifying the Defective CRU

Explains how to locate a faulty component using system LEDs and service tags.

Replacing a Hard Drive

Overview and Preparation

Introduces the hard drive replacement process and necessary system information.

Locating the Defective Hard Drive

Details procedures to identify the specific faulty hard drive using system commands.

Removing and Installing a Hard Drive

Step-by-step guide for physically removing a faulty drive and inserting a new one.

Confirming the RAID Rebuild Status

Explains how to verify data rebuild completion after drive replacement.

Returning the Defective Hard Drive

Instructions for packaging and returning the removed hard drive to the factory.

Replacing a Power Supply

Overview and Identification

Introduces power supply function, LEDs, and how to identify a faulty unit.

Removing and Installing a Power Supply

Step-by-step guide for physically removing a faulty power supply and inserting a new one.

Verifying the Replacement Power Supply

Explains how to confirm the new power supply is functioning correctly using commands.

Returning the Defective Power Supply

Instructions for packaging and returning the removed power supply unit to the factory.

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