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General Contact Information
Home link: http://www.emerson.com/industrial-automation-controls
Knowledge Base: https://www.emerson.com/industrial-automation-controls/support
Technical Support
Americas
Phone: 1-888-565-4155
1-434-214-8532 (If toll-free option is unavailable)
Customer Care (Quotes/Orders/Returns): customercare.mas@emerson.com
Technical Support: support.mas@emerson.com
Europe
Phone: +800-4444-8001
+420-225-379-328 (If toll-free option is unavailable)
+39-0362-228-5555 (from Italy - if the toll-free 800 option is unavailable or dialing from a
mobile telephone)
Customer Care (Quotes/Orders/Returns): customercare.emea.mas@emerson.com
Technical Support: support.mas.emea@emerson.com
Asia
Phone: +86-400-842-8599
+65-6955-9413 (All other Countries)
Customer Care (Quotes/Orders/Returns): customercare.cn.mas@emerson.com
Technical Support: support.mas.apac@emerson.com
Any escalation request should be sent to: mas.sfdcescalation@emerson.com
Note: If the product is purchased through an Authorized Channel Partner, please contact the seller directly
for any support.
Emerson reserves the right to modify or improve the designs or specifications of the products mentioned in
this manual at any time without notice. Emerson does not assume responsibility for the selection, use, or
maintenance of any product. Responsibility for proper selection, use, and maintenance of any Emerson
product remains solely with the purchaser.
© 2023 Emerson. All rights reserved.
Emerson Terms and Conditions of Sale are available upon request. The Emerson logo is a trademark and
service mark of Emerson Electric Co. All other marks are the property of their respective owners.
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