10.0 Warranty conditions
The five-year Eminent warranty applies to all Eminent products, unless mentioned otherwise
before or during the moment of purchase. After buying a second-hand Eminent product the
remaining period of warranty is measured from the moment of purchase by the product’s initial
owner. Eminent warranty applies to all Eminent products and parts, indissolubly connected or
mounted to the product it concerns. Power supply adapters, batteries, antennas and all other
products not directly integrated in or connected to the main product or products of which, without
reasonable doubt, can be assumed that wear and tear during use will show a different pattern than
the main product, are not covered by the Eminent warranty. Products are not covered by the
Eminent warranty when exposed to incorrect/improper use, external influences or when opening
the service parts of the product by parties other than Eminent. Eminent may use refurbished
materials for repair or replacement of your defective product. Eminent cannot be held responsible
for changes in network settings by internet providers. We cannot guarantee that the Eminent
networking product will keep working when settings are changed by the internet providers.
Eminent cannot guarantee the working of web services, apps and other third party content that is
available through Eminent products. Eminent products with an internal hard disk have a limited
warranty period of two years on the hard disk. Eminent could not be held responsible for any data
lost. Please make sure that if the product stores data on a hard drive or other memory source, you
will make a copy before you return the product for repair.
When my product gets defective
Should you encounter a product rendered defective for reasons other than described above:
Please contact your point of purchase for taking care of your defective product.
EM8650_EN | 06-2016
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