Cybersecurity
GENERAL
Empatica has taken significant steps to protect its product from
cyberattacks, but the user has a crucial role in maintaining cybersecurity.
The guidelines in this section must be followed.
Empatica’s EmbracePlus is connected to the user’s companion device,
where the companion app/system is installed, through a Bluetooth Low
Energy connection.
Communications between the EmbracePlus and the Care App are
encrypted using the 128-bit AES-CCM encryption standard.
Empatica’s Care App can be installed on an iOS device running iOS
version 11 or higher, or an Android device running Android version 8
(Oreo) or higher. As Apple reviews every application before it is allowed
on the Apple App Store, the iPhone is very resilient to cyberattacks. The
Google Play store reviews applications for the Android platform. No
protected health information is stored in the mobile device’s local
storage.
All communications between the Care App and the Empatica Care
Portal are encrypted to an industry-standard. Communication between
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