properly on your companion device according to the instructions
of the administrator.
12. I lost the QR code needed to log into the Care App. What
should I do?
If you lost the QR code, you can still log in to the Care App by
typing in the provided credentials (Participant ID and Password). If
you do not have access to these, contact the administrator and ask
them to send your credentials.
Empatica Support Center
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