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Empire Comfort Systems DVCP36PP30N-1 - User Manual

Empire Comfort Systems DVCP36PP30N-1
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Page 1
INSTALLATION INSTRUCTIONS
AND OWNER’S MANUAL
DIRECT VENT ZERO CLEARANCE
GAS FIREPLACE HEATER
MODEL SERIES:
MILLIVOLT (MV)
DVCP36(PP,SP)30(N,P)-1
INTERMITTENT PILOT (IPI)
DVCP36(PP,SP)70(N,P)-1
UL FILE NO. MH30033
This appliance may be installed in an
aftermarket, permanently located,
manufactured home (USA only) or mobile
home, where not prohibited by local codes.
This appliance is only for use with the type
of gas indicated on the rating plate. This
appliance is not convertible for use with
other gases, unless a certied kit is used.
WARNING
If not installed, operated and maintained in
accordance with the manufacturer’s instructions,
this product could expose you to substances in
fuel or from fuel combustion which can cause
death or serious illness.
WARNING
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death or
property damage.
— Do not store or use gasoline or other
ammable vapors and liquids in the
vicinity of this or any other appliance.
— WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do
not use any phone in your building.
• Leave the building immediately.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier,
call the re department.
— Installation and service must be
performed by a qualied installer, service
agency or the gas supplier.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
GAS-FIRED
HOT GLASS
DO NOT TOUCH
NEVER
WILL
CAUSE BURNS.
GLASS
UNTIL COOLED.
ALLOW CHILDREN
TO TOUCH GLASS.
WARNING
A barrier designed to reduce the risk of burns from the
hot viewing glass is provided with this appliance and shall
be installed for the protection of children and other at-risk
individuals.
NOTICE: Barriers required and pre-installed on replace.

Table of Contents

Questions and Answers

  • E
    Emily MorganAug 17, 2025
    What to do if my Empire Comfort Systems DVCP36PP30N-1 has no gas or low gas pressure?
    • B
      Bethany CooleyAug 17, 2025
      If your Empire Comfort Systems Indoor Fireplace has no gas or low gas pressure, first check the remote shut-off valves from the fireplace; there's usually a valve near the main line, and there may be more than one valve between the fireplace and the main line. Low pressure can result from a bent line, a pipe with too narrow a diameter, or generally low line pressure. It's best to consult with a plumber or your gas supplier to resolve this.
  • K
    Kathleen Brown DDSAug 20, 2025
    Why is the pilot flame on my Empire Comfort Systems DVCP36PP30N-1 too high or low?
    • B
      Blake LeonardAug 20, 2025
      If the pilot flame is too high, too low, or blowing causing the pilot safety to drop out, clean and adjust the flame to achieve maximum flame impingement on the thermocouple. Make sure to carefully follow the lighting instructions.
  • T
    tonyacarsonAug 22, 2025
    What to do if my Empire Comfort Systems DVCP36PP30N-1 Indoor Fireplace has insufficient oxygen?
    • K
      Kimberly BakerAug 22, 2025
      If your Empire Comfort Systems Indoor Fireplace isn't getting enough oxygen, check that the vent cap is correctly installed and free of any obstructions. Also, make sure all joints in the vent system are tightly sealed and without leaks. Finally, ensure that no material has been placed at the main burner base.
  • C
    Cathy SmallAug 26, 2025
    What to do if my Empire Comfort Systems DVCP36PP30N-1 Indoor Fireplace has a defective ignitor?
    • A
      Anne HunterAug 26, 2025
      If your Empire Comfort Systems Indoor Fireplace has a defective ignitor (no spark at electrode), start by cleaning the spark electrode. Then, check for a spark at the electrode and pilot. If there's still no spark and the electrode wire is properly connected, you'll need to replace the ignitor.
  • S
    Stephen ThomasAug 27, 2025
    What to do if my Empire Comfort Systems Indoor Fireplace has a defective thermocouple?
    • P
      Paige TrujilloAug 27, 2025
      If you suspect a defective thermocouple in your Empire Comfort Systems Indoor Fireplace, first check that the pilot flame impinges on the thermocouple. Clean and/or adjust the pilot for maximum flame impingement. Also, ensure the thermocouple connection at the gas valve is fully inserted and tight (hand tight plus 1/4 turn). If these steps don't resolve the issue, disconnect the thermocouple from the valve and use a millivolt meter to test it. Start the pilot and hold the valve knob in. If the millivolt reading is less than 15 millivolts, replace the thermocouple.
  • T
    Tiffany BlanchardAug 30, 2025
    How to fix flame impingement on logs in my Empire Comfort Systems Indoor Fireplace?
    • J
      Jimmy RoweAug 30, 2025
      To address flame impingement on the logs in your Empire Comfort Systems Indoor Fireplace, check that the doors are sealed properly. Additionally, inspect and adjust the log position. If the issue persists, contact your Empire Comfort Systems Dealer.
  • J
    Joanne PenaSep 2, 2025
    How to resolve issues with the REMOTE/OFF/ON switch on my Empire Comfort Systems DVCP36PP30N-1?
    • C
      Casey RitterSep 2, 2025
      To resolve issues with the REMOTE/OFF/ON switch, wall switch, remote control, or wires on your Empire Comfort Systems Indoor Fireplace, check the switch and wires for proper connections. Place jumper wires across the terminal at the switch; if the burner comes on, replace the defective switch. If it's still not working, place jumper wires across the switch wires at the gas valve. If the burner comes on, the wires are faulty or the connections are bad.
  • A
    Angela ManningSep 4, 2025
    What to do if my Empire Comfort Systems Indoor Fireplace has debris around the main burner?
    • K
      Katherine Bryant PhDSep 4, 2025
      If you find debris around the throat of the main burner in your Empire Comfort Systems Indoor Fireplace, inspect the opening at the base of the main burner and ensure that no material is placed in this opening.
  • D
    Dr. Marcus HillSep 6, 2025
    What to do if my Empire Comfort Systems DVCP36PP30N-1 thermopile is not generating sufficient millivolts?
    • V
      Vanessa BradleySep 6, 2025
      If the thermopile in your Empire Comfort Systems Indoor Fireplace isn't generating sufficient millivolts, try these steps: * Adjust the pilot flame to ensure it's close enough to the thermopile. * Clean the pilot orifice. * Make sure the wire connections from the thermopile at the gas valve terminals are tight and that the thermopile is fully inserted into the pilot bracket. * Clean the thermopile. * Check the thermopile with a millivolt meter. Take the reading at the TH-TP & TP terminals of the gas valve. The meter should read 350 millivolts minimum while holding the valve knob depressed in the pilot position, with the pilot lit, and the REMOTE/OFF/ON switch in the OFF position. Replace the thermopile if the reading is below the specified minimum.
  • M
    Michelle AcostaSep 9, 2025
    What to do if my Empire Comfort Systems DVCP36PP30N-1 glass is too loose?
    • T
      Timothy RichardsonSep 9, 2025
      If the glass is too loose and the gasket leaks in the corners after usage in your Empire Comfort Systems Indoor Fireplace, ensure the glass assembly is installed correctly.

Empire Comfort Systems DVCP36PP30N-1 Specifications

General IconGeneral
BrandEmpire Comfort Systems
ModelDVCP36PP30N-1
CategoryIndoor Fireplace
LanguageEnglish

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