What to do if Empire Comfort Systems DVCT35CBN95 Indoor Fireplace has a gas odor during setup?
If you smell gas: * Do not try to light any appliance. * Do not touch any electrical switch. * Do not use any phone in your building. * Immediately call your gas supplier from a neighbor’s phone and follow their instructions. * If you cannot reach your gas supplier, call the fire department because there is a gas leak.
Why Empire Comfort Systems DVCT35CBN95 burner does not light but pilot remains on?
If the burner does not light while the pilot remains on, it could be due to several reasons: * Loose electrical connections: Check connections using the wiring diagram. * Low gas pressure: Check the gas supply pressure. * Clogged or dirty burner ports: Clean the burner ports. * Blocked orifice: Check the orifice opening. * Loose wire connections: Check the valve/control module connections. * Receiver not synced with remote: Sync the receiver with the remote. * Low battery: Replace the batteries. * Remote not controlling burner: Re-learn remote box and handheld remote. * Faulty pilot: Replace the pilot. * Faulty valve: Replace the valve.
Why Empire Comfort Systems DVCT35CBN95 Indoor Fireplace burner lights but does not stay lit while pilot remains on?
If the burner lights but doesn't stay lit while the pilot remains on, consider the following: * Low gas pressure: Check the gas supply pressure. * Loose sensor wire: Check the wire connection. * Valve not grounded well: Check the ground connections. * Clogged or dirty burner ports: Clean the burner ports. * Room temperature is higher than thermostat setting: Move the remote away from the fireplace. * Remote control batteries failing: Replace the batteries in the remote transmitter and receiver. * Faulty pilot or thermocouple (millivolts): Replace the pilot. * Faulty valve: Replace the valve.
Why Empire Comfort Systems Indoor Fireplace burner & pilot light but will not stay lit?
If the burner and pilot light but will not stay lit, the issue might be due to: * A dirty flame sensor: Clean the pilot sensor. * Low gas pressure: Check the gas supply pressure. * Not enough fresh air for the pilot: Open a door or window to ventilate the area. * Clogged or dirty burner ports: Clean the burner ports. * Room temperature higher than the thermostat setting: Move the remote away from the fireplace. * Failing remote control batteries: Replace the batteries in the remote transmitter and receiver. * Faulty pilot or thermocouple: Replace the pilot.
Why Empire Comfort Systems DVCT35CBN95 pilot will not ignite, or will not stay lit?
If the pilot will not ignite or stay lit, consider these possibilities: * Pilot igniter/sensor is dirty: Check Homeowner’s Manual maintenance pages 11 - 12 to clean the flame sensor and pilot igniter. * Pilot not grounded well: Check the ground connections. * Sensor wire loose: Check the sensor wire terminals. * Pilot gas pressure incorrect: Adjust the gas pressure. * Pilot Gas Line bent or kinked: Replace the pilot tube. * Faulty pilot, Sensor bent: Replace the pilot. * Faulty valve: Replace the valve.
Why Empire Comfort Systems DVCT35CBN95 burner takes too long to fully light?
If the burner takes too long to fully light, it could be due to: * Low gas pressure: Check the gas supply pressure. * Clogged or dirty carryover/burner ports: Clean the ports. * Blocked orifice: Check the orifice opening. * Faulty valve: Replace the valve.
Why Empire Comfort Systems DVCT35CBN95 pilot continues to spark when pilot is lit?
If the pilot continues to spark when lit, consider these potential causes: * Low battery voltage: Check voltage and replace batteries if low. * Not enough gas to pilot: Wait for the pilot flame to strengthen. * Low Gas Pressure: Check pressures. * Pilot igniter/sensor is dirty: Clean pilot. * Pilot not grounded well: Check ground connections. * Draft in firebox: For DV models, ensure the vent restrictor is installed. For VF models, redirect the draft from the room or wall. * Pilot sensor has been bent: Replace the pilot.
What causes backfire of burner in Empire Comfort Systems DVCT35CBN95 Indoor Fireplace?
The burner backfire can be caused by: * Clogged or dirty burner ports: Clean the burner ports. * Blocked orifice: Check the orifice opening. * High/Low gas pressure: Check the gas supply pressure.
Why Empire Comfort Systems Indoor Fireplace makes whistle noise?
A whistling noise from the appliance can be caused by: * Incorrect gas pressure: Adjust the gas pressure to the recommended setting. * Air in the gas line: Bleed the lines. * Pinched or too small diameter flex line: Replace the pinched flex line, replace the gas feed line with a larger diameter, or use a non-whistle gas flex line (sold separately).
Why Empire Comfort Systems DVCT35CBN95 has incorrect burner flame?
An incorrect burner flame can result from: * Incorrect gas supply or pressure: Check the gas supply pressure. * Blocked orifice: Check the orifice opening. * Clogged or dirty burner ports: Clean the burner ports. * Faulty valve: Replace the valve. * High altitude: Adjust the orifice size for altitude or pressure.
General| Model | DVCT35CBN95 |
|---|---|
| Category | Indoor Fireplace |
| Type | Direct Vent |
| Fuel Type | Natural Gas |
| BTU Input | 35, 000 BTU |
| Venting | Direct Vent |
| Ignition | Electronic Ignition |
| Finish | Black |
| Heating Capacity | Up to 1, 750 sq. ft. |
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