ENCAD NovaJet PRO 600e User Manual

User's Guide
for
NovaJet
®
PRO 600e Printers
Americas Edition P/N 210131-2 Rev. C
(text P/N 210636-1)
Copyright ENCAD, Inc. 1998
N
OVAJET
®
, ENCAD
®
and Quality Imaging Supplies™ are trademarks of ENCAD, Inc.
Macintosh is a trademark of Apple Computer Corp.
Other trademarks are the property of their respective owners.
Except as provided below, no part of this manual may be copied or distributed, transmitted,
transcribed, stored in a retrieval system, or translated in any human or computing language, in
any form or by any means, electronic, mechanical, magnetic or otherwise, or disclosed to a
third party without the express written permission of ENCAD, Inc., 6059 Cornerstone Court
West, San Diego, CA 92121, U.S.A.
Certain manuals are distributed by ENCAD in an electronic format on CD-ROM or over the
internet. The registered user of an ENCAD product whose manuals is distributed in this
fashion may print one copy for their personal use only.
REVISION HISTORY
Rev. A April 1998
Rev. B June 1998
Rev. C July 1998

ENCAD NovaJet PRO 600e Specifications

General

Brand	ENCAD
Model	NovaJet PRO 600e
Category	Printer
Language	English

Summary

Warranty Claims

FCC Statement (U.S.A.)

VDE Statement

Industry Canada

Material Safety Data Sheet

General Operating Safety

Other Reference Materials

Manual Organization

Introduction

Introduces the printer and its capabilities.

Getting Started

Guides on setting up and using the printer.

Printer Options

Explains how to define printer settings and options.

Printer Maintenance and Storage

Provides information on maintaining and storing the printer.

Calibration

Details on calibrating printer functions for optimal performance.

Troubleshooting

Guidance on resolving common printer problems.

Introduction

Printing with NovaJet PRO 600e Printers

Details the capabilities and applications of the printer.

Obtaining Quality Results

Use the Right Inks and Media

Caring for Your Ink and Cartridges

Choose the Right Media

Nine Factors that Affect Print Quality

Original Image Type

Discusses the impact of original image format on final print quality.

Original Image Clarity and Color

Explains how source image clarity and color affect print output.

Scanner Type

Details scanner types and their impact on image quality for printing.

Scan Resolution

Explains how scan resolution affects large-format inkjet print quality.

Ink and Media

Highlights the critical role of compatible inks and media in achieving print quality.

Choose the Correct Printing Mode

Use the Right Software

Getting Started

Using the Control Panel

Explains the printer's control panel for loading media and cartridges.

Loading Media

Detailed instructions for loading various media types.

Using the Power Media Feed and Take-up System

Explains the automated media handling system.

Installing the Cutter

Steps for installing the automatic media cutter.

Filling the Ink Reservoirs

Instructions for refilling the printer's ink reservoirs.

Installing New Cartridges

Detailed procedure for installing new ink cartridges.

Priming the Ink Delivery Lines

Essential steps to establish ink flow through the delivery lines.

Aligning the Ink Cartridges

Crucial steps to align ink cartridges for optimal print quality.

Choosing Menu Functions

Setting the Language

Using the Take-up Roll

Moving the Carriage

Printing the Color Test

To Print the Color Test

Steps to print and verify the color test pattern for proper priming.

Printing the Prime Pattern

To Print the Prime Pattern

Procedure to print and check the prime pattern for nozzle function.

To Interpret the Prime Pattern

How to analyze the prime pattern to identify jet issues.

Clogged Jets

Aligning the Ink Cartridges

To Perform Color Deadband Compensation

Steps to adjust dot placement for bi-directional printing.

To Perform Color Calibration

Steps to align print heads horizontally and vertically for accurate color.

To Print the Manual Jet Compensation List

Cartridge Recognition

To Clear Cartridge Recognition Error

Troubleshooting steps for cartridge recognition errors.

Pausing the Printer

Canceling a Print

About Print Drivers

Printer Options

Initialize (Return to Printer Default Settings)

Resets all printer settings to factory defaults.

Print Mode

Allows selection of print modes to balance speed and quality.

Paper Options

Options for defining media type, margins, and cutting.

User Setup

Allows saving and recalling frequently used settings.

Important Notes About Image Size vs. DPI

To Choose DPI

Guides users on selecting the correct dots per inch setting.

Color Mode

To Choose the Color Mode

Steps to select between color and monochrome printing.

Quality Modes

To Choose Print Quality

Instructions for selecting different print quality modes.

Print Passes

Print Direction

To Change the Print Direction

Steps to select unidirectional or bidirectional printing.

Choosing Paper Options

Media Standard

Selects the media standard for printing.

Margins

To Set Margins

Instructions for setting normal or expanded margins.

Auto-Load Delay

To Set Auto-Load Delay

How to adjust the delay before media loading begins.

Auto-Cut

To Set Auto-Cut

Steps to enable or disable automatic media cutting.

Save Media

To Turn Off Save Media

How to disable the Save Media function.

Auto-Wipe

To Turn Off the Wiper

How to disable the auto-wipe function.

Defining User Setup

To Use a Previously Saved User Setting

Choosing a Language

Choosing Ink Options

Ink Reduction

Feature to reduce ink usage for vector images.

Ink Preheat

Dry Time

To Set the Dry Time

How to set the drying time for prints.

Dryer On/Off

To Enable the Dryer

Steps to turn the printer's dryer on or off.

LCD Contrast

To Set LCD Contrast

How to adjust the brightness of the printer's control panel display.

Printer Maintenance and Storage

Periodic Maintenance

Outlines regular maintenance tasks for printer upkeep.

Refilling Ink Reservoirs

Instructions for refilling the printer's ink reservoirs.

Changing Ink Types

Removing and Storing Ink Cartridges

To Remove and Store Cartridges

Procedure for safely removing and storing ink cartridges.

To Reuse the Cartridge

Replacing the Reservoirs

Purging Ink Delivery Lines

To Purge Ink Delivery Lines

How to flush ink lines when changing ink types.

Periodic Cleaning

Materials to Use for Cleaning

Lists recommended materials for printer cleaning.

Components to Annually Inspect

Lists components for annual inspection.

Cleaning the Ink Cartridge Jet Plate

To Clean the Ink Cartridge Jet Plate

Detailed procedure for cleaning the ink cartridge jet plate.

Cleaning the Service Station

To Clean the Service Station

Step-by-step guide to clean the printer's service station.

Maintaining the NovaPrime

To Replace the Battery

Instructions for replacing the battery in the NovaPrime.

To Clean the NovaPrime

How to clean the NovaPrime accessory.

Preparing Your Printer for Transport or Storage

Returning the Printer for Service

Accessing Printer Information

To Access Printer Information

How to view printer status and configuration details.

Calibration

Color Calibration

Explains the process of calibrating printer colors for best results.

To Adjust the Color Calibration Values

Defining Calibration Units

Paper Axis Calibration

To Print the Paper Axis Calibration Test Pattern

How to print and measure the paper axis test pattern.

Installing Additional Memory

Acceptable SIMM Sizes

Lists the types of memory modules compatible with the printer.

SIMM Installation

Detailed steps for installing SIMM memory modules.

To Remove the SIMMs

Procedure for removing SIMM memory modules.

To Install the New SIMM

Steps for installing a new SIMM memory module.

Menu Tree

Main Menu at a Glance

Overview of the printer's main menu structure.

Feed Media Menu

Setup Menu at a Glance

Setup Menu

Print Mode Menu

Access to settings for print modes like quality, passes, and speed.

Paper Option Menu

Options for media type, margins, and cutting settings.

User Setup Menu

Functionality for saving and recalling user-defined printer configurations.

Ink Option Menu

Settings related to ink reduction, preheat, and drying.

Serial Comm Menu

Configuration for serial communication parameters.

Print Mode

Color Mode

Selects between color and monochrome printing.

Quality Mode

Allows selection of print quality modes.

Dots per Inch

Sets the print resolution for the image.

Print Passes

Adjusts the number of passes for print quality.

Carriage Speed

Controls the speed of the print carriage.

Print Direction

Sets print direction to bidirectional or unidirectional.

Paper Option Menu

Supply Type

Selects the paper feed mode (roll, sheet, takeup).

Media Standard

Selects the media standard for printing.

Margins

Adjusts the print area by changing margins.

Auto-Load Delay

Sets delay before media loading.

Auto-Cut

Enables or disables automatic media cutting.

Save Media

Controls whether the printer saves media usage.

Auto-Wipe

Controls the automatic wiping of cartridge jet plates.

User Setup Menu

Select User

Selects a previously saved user configuration.

Save User

Saves the current printer configuration to a user setting.

Units Select

Chooses calibration units (English or Metric).

Language

Selects the display language for menus and messages.

Ink Option Menu

Ink Reduction

Reduces ink usage for vector images.

Ink Preheat

Sets ink preheat values for cartridges.

Dryer

Turns the dryer on or off.

Dry Time

Sets the time for ink drying.

Serial Comm Menu

Baud Rate

Sets the data transmission rate.

Data Bits

Selects the number of data bits.

Parity Bit

Sets the parity bit for serial communication.

Utility Menu at a Glance

Prime

Prints the prime pattern to ensure ink flow.

Access Cartridge

Moves carriage for cartridge replacement.

Color Calib Menu

Accesses color calibration test patterns and values.

Calibration Menu

Provides access to calibration options and diagnostics.

Display Settings

Shows paper/page info, on time, plot time.

Print Settings

Displays media size, firmware, RAM, plot hours.

Service Menu

For ENCAD technical support only.

Technical Information

Media Types

Lists supported media types for the printer.

Media Roll Parameters

Details specifications for media roll core and diameter.

Resolution

Specifies the printer's resolution capabilities.

Standard Features

Lists the printer's standard features and components.

Line Length Accuracy

Provides accuracy specifications for print lines.

Buffer

Details memory buffer specifications.

Interfaces

Lists supported printer interfaces.

Baud Rates

Specifies supported baud rates for serial communication.

Power

Power requirements for the printer.

Operating Environment

Recommended operating conditions for the printer.

Storage Environment

Recommended storage conditions for the printer.

Certifications

Lists safety and regulatory certifications.

EMI

Lists electromagnetic interference standards compliance.

Dimensions

Communications and Cabling

Parallel Cable

Requirements for parallel printer cables.

RS-232 Cable Requirements

Specifications for RS-232 serial cables.

Setting Serial Communications Parameters

Setting the Baud Rate

How to set the serial communication baud rate.

Setting the Parity Bit

How to set the serial communication parity bit.

Setting the Data Bit

How to set the serial communication data bit.

Error Messages

Cartridge Errors

Lists and explains cartridge-related error messages.

Glossary

Ordering Supplies

ENCAD Media for NovaJet PRO 600e Printers

Information on ENCAD media for optimal printer results.

ENCAD Supplies Ordering Information

How to order ENCAD supplies.

NovaJet PRO 600e Ink and Cartridges

Details about the printer's ink system and cartridges.

Inkjet Media for NovaJet PRO 600e Printers

Photo Paper

Information on photo paper types and uses.

Gloss and Semi-Gloss Papers

Details on gloss and semi-gloss paper options.

Matte Paper

Information on matte paper types and their characteristics.

Film

QIS Clear Film

Optically clear film for overlays and projections.

QIS Backlit Display

Translucent film for high-quality backlight displays.

QIS Ultra White

Glossy white polyester film for signs and presentations.

Drafting Film

Coated polyester film for final CAD drawings.

Vinyl for GO inks

Overlaminates

Matte Clear Vinyl Cast Overlaminate Film

Matte overlaminate for glare resistance and durability.

Gloss Clear Vinyl Overlaminate Film

High gloss overlaminate for extended glossy colors and durability.

Luster Clear Vinyl Overlaminate Film

Semi-gloss overlaminate for vibrant colors and durability.

Media Sizes

Cut Sheet Media

Table showing cut sheet media availability by size.

Roll Media (on 2" diameter core)

Media Cores

Media Samples

Media Cutter (pkg. of 5)

Troubleshooting

Troubleshooting Quick List

A concise checklist of common troubleshooting steps.

Isolating Problems

A systematic procedure to identify the source of printing issues.

Printer Health

Addresses issues related to the printer not turning on or rebooting.

Display Does Not Come On

Troubleshooting steps if the printer display is blank.

Printing Doesn’t Start Immediately When a File is Sent

Resolving delays in starting prints, especially with serial ports.

File Will Not Print

Troubleshooting steps when files fail to print.

Slow Printing Under Windows

Tips for improving print speed in Windows.

Takeup Roll Doesn't Turn

Resolving issues with the takeup roll not functioning.

Takeup Roll Doesn't Stop Turning

Troubleshooting if the takeup roll fails to stop.

Automatic Cutter Doesn’t Work or Tears the Paper

Resolving problems with the automatic cutter.

Carriage Jams

Troubleshooting steps for carriage jams.

Carriage Axis Failure

Diagnosing and resolving carriage axis movement issues.

Encoder Strip Cleaning

Procedure for cleaning the encoder strip.

Cutter Check

Checking the cutter for proper installation and damage.

Cannot Draw Ink During Initial Siphon

Troubleshooting initial ink drawing problems.

Initial Siphon Cannot Be Established

Resolving issues with establishing ink siphon.

Ink Cartridges Do Not Fire Properly

Troubleshooting why ink cartridges are not firing.

Cartridges Leaking

Diagnosing and fixing cartridge leaks.

Various Nozzles Are Clogged or Stop Firing

Steps to clear clogged ink nozzles.

Ink Spills on the Flex Cable

How to clean ink spills from the flex cable.

Printer Settings Are Lost When Printer is Turned Off or Rebooted

Ensuring printer settings are saved to prevent loss.

What If I Need a Firmware Upgrade?

Information on how to download and install firmware upgrades.

Print Quality

Addresses common issues affecting overall print quality.

No Print Appears

Troubleshooting when no print output is generated.

White Lines or Large Gaps on Print or Portions of Characters Missing

Resolving issues with missing lines or gaps in prints.

Overall Print Quality Is Poor

Addressing general poor print quality issues.

Cartridge Spits Small Amounts of Ink on Paper

Troubleshooting ink spitting from cartridges.

Streak Marks

Resolving streak marks on prints.

Line Drawings Exhibit Bleeding

Preventing bleeding in line drawings.

Colors Print as Monochrome

Ensuring correct color or monochrome output.

Ink Smears After Removing the Print

Preventing ink smears after print removal.

Smudged or Dark Characters

Troubleshooting smudged or dark characters.

Improperly Formed or Misaligned Characters

Resolving issues with character formation and alignment.

Color Problems or Shadowing

Troubleshooting color issues and shadowing.

Excessive Graininess

Addressing excessive graininess in prints.

Ghosting

Explains and provides steps to minimize ghosting.

Colors Are Not Correct or Sections of Print Missing

Troubleshooting incorrect colors or missing print sections.

Image Is the Wrong Size

Ensuring correct image sizing for prints.

Print Contains Only Partial Image

Resolving issues with partial image prints.

Jagged Vertical Lines

Troubleshooting jagged vertical lines in prints.

Splotchy Area Fill

Addressing splotchy area fills in prints.

Excessive Banding in Area Fills

Resolving excessive banding in area fills.

Portions of Lines Are Missing

Troubleshooting missing portions of lines in prints.

Poor Vertical or Horizontal Line Quality

Improving vertical and horizontal line quality.

Data Transfer

Troubleshooting printer connectivity and data transfer issues.

Problems Connecting to a Macintosh Workstation

Guidance for connecting the printer to Macintosh systems.

Serial RS-232/422 Connection

Specifics of serial connection types.

Parallel Connection

Information on parallel connection hardware.

Problems Printing Over a Network

Troubleshooting network printing issues.

No Output When Printing from Unix

Resolving no output issues when printing from Unix systems.

Application Software

Diagnosing and resolving software-specific printing problems.

Difficulty Generating Prints Ranging from A to E Size

Addressing limitations in generating large print sizes.

Windows GDI Print Length Limitation

Explains Windows GDI limitations on print length.

Calling for Help

Information and procedures for contacting technical support.

Customer Technical Support

Contact information and guidance for technical assistance.

Technical Information

Media Types

Lists supported media types for the printer.

Media Roll Parameters

Details specifications for media roll core and diameter.

Resolution

Specifies the printer's resolution capabilities.

Standard Features

Lists the printer's standard features and components.

Line Length Accuracy

Provides accuracy specifications for print lines.

Buffer

Details memory buffer specifications.

Interfaces

Lists supported printer interfaces.

Baud Rates

Specifies supported baud rates for serial communication.

Power

Power requirements for the printer.

Operating Environment

Recommended operating conditions for the printer.

Storage Environment

Recommended storage conditions for the printer.

Certifications

Lists safety and regulatory certifications.

EMI

Lists electromagnetic interference standards compliance.

Dimensions

Communications and Cabling

Parallel Cable

Requirements for parallel printer cables.

RS-232 Cable Requirements

Specifications for RS-232 serial cables.

Setting Serial Communications Parameters

Setting the Baud Rate

How to set the serial communication baud rate.

Setting the Parity Bit

How to set the serial communication parity bit.

Setting the Data Bit

How to set the serial communication data bit.

Error Messages

Cartridge Errors

Lists and explains cartridge-related error messages.