Energie AQUAPURA MONOBLOC 270i User Manual (English)

Questions and Answers:

G
Gloria RobinsonAug 16, 2025
Why does my Energie AQUAPURA MONOBLOC 270i use the electric heater so much in auto mode?
- B
  Bryan BakerAug 16, 2025
  If your Energie Water Heater is excessively using the electric heater in auto mode, several factors could be responsible. The equipment's operation is dependent on weather conditions, so low external temperatures can cause increased electric heater usage. Similarly, low inlet water temperature can also lead to this issue. Ensure that your installation is supplied with the correct voltage. Check the electronic board for any heat pump errors. Also, inspect the evaporator and fan for any blockages; clean the evaporator if needed and check the fan for obstructions like dust or wires.
A
austin51Aug 22, 2025
Why is my Energie Water Heater not producing hot water?
- S
  Sara BeardAug 22, 2025
  If you're experiencing low water temperature or a complete lack of hot water with your Energie Water Heater, there are several potential causes. First, ensure that the set-point temperature isn't set too low; the factory setting is 53ºC, so adjust accordingly. Check the electronic board for any error messages and consult the error table. Verify all cable connections, including the plug, circuit breaker, and electrical cable to the power board, and inspect the fuse. Make sure vacation mode is turned off. If you have used a large amount of hot water, switch to “BOOST” mode for fast water heating. Also, consider whether the ECO Mode is selected with a low external temperature; if so, switch to “AUTO” or “BOOST” mode. Finally, confirm that the backup electric heater has power.
M
martincarolineAug 25, 2025
What to do if Energie AQUAPURA MONOBLOC 270i Water Heater water is too hot?
- A
  amy99Aug 26, 2025
  If the water from your Energie Water Heater is too hot or there is steam, it could be due to a problem with the probe or the safety thermostat. Check the error display on the electronic board for any error messages related to the probe. Also, verify the correct running of the safety thermostat.
J
Jorge MooreAug 28, 2025
How to fix failure in electronic board of Energie AQUAPURA MONOBLOC 270i Water Heater?
- A
  Anne RodriguezAug 28, 2025
  If you are experiencing a failure in the electronic board of your Energie Water Heater, it could be due to a power supply failure. Check the power supply and the corresponding circuit breaker. Another potential cause is damaged or disconnected cables. Inspect the integrity of the electronic board’s electric circuit.
K
kimberlyhuffmanAug 31, 2025
Why is my Energie Water Heater discharging water from the safety group?
- A
  amanda04Aug 31, 2025
  Water discharge on the safety group of your Energie Water Heater can be caused by a couple of issues. If the leak is not continuous, it may be due to the absence or incorrect sizing of the expansion vessel; in this case, installation and/or correct dimensioning of expansion vessel is needed. If the leak is continuous, it could be due to high mains pressure. Check the reducing pressure valve if one is installed. If not, install a reducing pressure valve.
R
ryan50Sep 3, 2025
Why is the electrical heater not working on my Energie Water Heater?
- J
  Jennifer HayesSep 3, 2025
  If the electrical heater in your Energie Water Heater is not working, it could be due to the safety thermostat being ON. Check the condition of the thermostat. Another possibility is a defective electric heater. In this case, check the electric heater itself.
R
Raymond RogersSep 6, 2025
Why is the hot water flow rate low in my Energie AQUAPURA MONOBLOC 270i?
- H
  Heather BrandtSep 6, 2025
  A low hot water flow rate in your Energie Water Heater could be due to a blocked hydraulic circuit. Check the condition of the hydraulic circuit to resolve this issue.
J
Julie MurphySep 9, 2025
What to do if Energie AQUAPURA MONOBLOC 270i Water Heater has undraining condensation?
- A
  Angela SmithSep 9, 2025
  If your Energie Water Heater has undraining condensation, it could be caused by a blocked drainage circuit. Clean the condensation circuit. Another possibility is a blocked drain pipe. Check the draining pipe for any obstructions.
T
Tony MillerSep 10, 2025
Why is the power consumption of my Energie AQUAPURA MONOBLOC 270i abnormally high?
- B
  brittanywilkinsSep 12, 2025
  Abnormally high and constant power consumption in your Energie Water Heater may be due to a leak or obstruction in the refrigerant circuit. Ensure that the piping is not damaged. Use equipment suitable for checking leaks in the circuit.
A
alijerrySep 12, 2025
How to fix bad odour from Energie Water Heater?
- K
  Kyle HughesSep 12, 2025
  A bad odor coming from your Energie Water Heater can be caused by the absence of a siphon or a siphon without water. To resolve this, install a siphon and make sure the siphon has water.

Energie AQUAPURA MONOBLOC 270i Specifications

General

Model	AQUAPURA MONOBLOC 270i
Heat Pump	Yes
Tank Capacity	270 liters
Refrigerant	R134a
Thermal Insulation	Polyurethane foam
Maximum Temperature	65°C
Type	Heat Pump Water Heater
Heating Element	Electric
Warranty	2 years