10.
Warranty
Standard Warranty
For the Period Listed below at time of purchase, in the event of defective materials or workmanship, Enhance
Mobility will repair or replace at our option for the parts that aredefective.
MOJO Scooter
2-year parts for all electrical and mechanical components
1-year limitedwarrantyforbattery (limitedtomanufacturers defects-notwearandtear)
3-year warranty on frame
Warranty Exclusions
Tires
Tubes
Trim Pieces and Plastic Shrouds
Upholstery (Seat Back and Seat Cushions)
This warranty also excludes the following:
Loss or theft of any and all accessories (such as keys, remote controls etc.)
Damage caused by:
Abuse, misuse, or negligence
Improper Storage, Operation or Maintenance
Exceeding the specified weight capacity of the unit
Accessories
Acts of Nature
*Enhance Mobility is not liable for damages caused by shipping.
Enhance Mobility will ship the parts directly to the customer or to the service center of their choice. Enhance
Mobility will provide technical assistance and documentation to ensure the scooter is repaired properly.
If after calling in to the Enhance Mobility Service line 800-296-4151- Option 2 and speaking to a service
representative, it may be determined that the repair is covered under the warranty and requires return to the
factory. In this case the customer will prepay for shipping to and from Enhance Mobility. Shipping Labels will be
provided. Labels and return authorizations must be requested and approved by place of Purchase and Enhance
Mobility.
Return shipping must be in Original Packing to protect against damage. Enhance Mobility is not responsible for
damage caused by shipping. Enhance Mobility will perform the necessary labor and replace covered parts at its
expense.
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