Entrust nShield Installation Guide


Do not connect a nShield TVD to your computer with a smart card
already inserted. The nShield TVDÊwill not be recognised and the
message Please remove card will be displayed on the nShield TVD.
When the smart card is removed the message Secoder 2 V2.2.1 will be
displayed and the nShield TVD will be available.
3.4. Disconnecting and reconnecting the nShield TVD
After use, you can disconnect the nShield TVD from the computer’s USB port, and then
reconnect it when you next need to use it.

Do not disconnect the nShield TVD or remove the smart card when
data is being written to the inserted smart card.
3.5. Troubleshooting
If the nShield TVD does not function as expected, disconnect the nShield TVD, wait a few
seconds, and then reconnect it. If this does not solve your problem, contact Entrust
nShield Support: https://nshieldsupport.entrust.com.
nShield® Trusted Verification Device Installation Guide 6 of 9

Entrust nShield Specifications

General

Brand	Entrust
Model	nShield
Category	Security System
Language	English