Check Remedy
Is the projector installed in direct sunlight from a window, or light
from a fluorescent light?
When direct sunlight or light from a fluorescent light shines onto the projection screen or the projector, it could cause the
interactive features to malfunction. Install the projector in a position where it is not subject to direct sunlight or light
from a fluorescent light.
Cannot Operate a Computer from the Projected Screen after Connecting to the Computer
Check Remedy
Is Extended set correctly? Make the following settings:
• Set Pen Mode to PC Interactive from the Configuration menu.
s Extended - Easy Interactive Function - Pen Mode p.135
• Set USB Type B to Easy Interactive Function or USB Display/Easy Interactive Function from the Configuration
menu. When using USB Display, set USB Display/Easy Interactive Function.
s Extended - USB Type B p.132
Is the Pen Operation Mode set correctly? For EB-595Wi: When using interactive pens or your finger as you would use a mouse, set the Pen Operation Mode from
the Configuration menu according to the operating system of the connected computer.
For EB-585Wi/EB-575Wi: When using interactive pens as you would use a mouse, set the Pen Operation Mode to Two
Users/Mouse or One User/Mouse from the Configuration menu.
s Extended - Easy Interactive Function - Pen Operation Mode p.135
Is the USB cable connected correctly? Check the USB cable connections. You may be able to resolve the problem by disconnecting and then reconnecting the
USB cable.
If you are using a notebook computer when the battery power is
running low, the USB port may stop working and you might not be
able to use USB devices.
Connect the computer to a power source.
The Message "An error occurred in the Easy Interactive Function." Is Displayed
Check Remedy
An error has occurred in the interactive features. Contact the nearest address provided in the Epson Projector Contact List.
s Epson Projector Contact List
Problem Solving
162
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General
Weight and Dimensions
