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1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
4. Open the printer cover.
5. Using the flashlight, check the translucent film shown here for ink smears.
1 Translucent film
2 Print head rail
Caution: Do not touch the flat white cable or the print head rail; otherwise, you may not be able to
print. Do not wipe off the grease on the rail.
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