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• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Do not load binder paper with holes in the cassette.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Specifications
Paper Loading Capacity
Double-sided Printing Capacity
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Cleaning the Paper Path
Cleaning the Paper Rollers
Related topics
Loading Paper
Paper Jam Problems in the Front of the Product
If paper has jammed in the front of the product, follow the steps here.
1. Cancel the print job, if necessary.
2. Open the front cover.
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