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Print Head Alignment
Power Cleaning
Related tasks
Cleaning the Paper Path
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Related topics
Loading Paper
Refilling Ink and Replacing the Maintenance Box
Blurry or Smeared Printout
If your printouts are blurry or smeared, try these solutions:
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Use a support sheet with special paper, or load special paper one sheet at a time.
• Make sure your paper meets the specifications for your product.
• Use Epson papers to ensure proper saturation and absorption of genuine Epson inks.
• Make sure the paper type setting in your product software matches the type of paper you loaded.
• If you are printing on letterhead paper, make sure the paper size setting matches the size of paper you
loaded. If you select a paper size that is too large for the paper you loaded, the product may print
beyond the edges of the paper and cause ink to smear.
• Make sure you loaded the printable side of the paper correctly for your product.
• If you are printing on thick paper or envelopes, make sure you select the appropriate settings. In
Windows, you can also try selecting Short Grain Paper in Extended Settings.
• If you are printing on thick paper or envelopes, make sure you select the appropriate settings.
• Turn off any high speed settings in your product software.
• If you print on both sides of a sheet of paper, smudges may appear on the reverse side of heavily
saturated or dark images. If one side of a sheet will contain a lighter image or text, print that side first.
Make sure the ink has dried before reloading the paper to print on the other side. Adjust the density
and/or ink drying time settings.
• The ink level may be low and you may need to refill the ink. Visually check the ink level.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
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