6
Print Head Cleaning .................................................................................................................... 110
Cleaning the Print Head Using the Product Buttons................................................................ 110
Cleaning the Print Head Using a Computer Utility................................................................... 111
Power Cleaning ........................................................................................................................... 114
Power Cleaning Using a Computer Utility ............................................................................... 114
Print Head Alignment ....................................................................................................................... 116
Aligning the Print Head Using a Computer Utility......................................................................... 116
Cleaning the Paper Path .................................................................................................................. 118
Checking the Number of Sheets ....................................................................................................... 118
Checking the Sheet Counter - Windows ...................................................................................... 119
Checking the Sheet Counter - Mac.............................................................................................. 119
Cleaning and Transporting Your Product ............................................................................................. 121
Cleaning Your Product ..................................................................................................................... 121
Cleaning the Print Head Path ........................................................................................................... 121
Cleaning the Paper Rollers .............................................................................................................. 123
Transporting Your Product ............................................................................................................... 126
Solving Problems .................................................................................................................................... 129
Checking for Software Updates........................................................................................................ 129
Product Light Status ......................................................................................................................... 130
Running a Product Check ................................................................................................................ 132
Solving Setup Problems ................................................................................................................... 134
Noise After Filling the Ink............................................................................................................. 134
Software Installation Problems .................................................................................................... 135
Solving Network Problems ............................................................................................................... 135
Network Software Cannot Find Product on a Network................................................................. 136
Product Cannot Connect to a Wireless Router or Access Point .................................................. 137
Cannot Print Over a Network....................................................................................................... 138
Wireless Network Connection is Unstable on a Mac ................................................................... 140
Solving Paper Problems................................................................................................................... 140
Paper Feeding Problems............................................................................................................. 140
Paper Jam Problems in the Front of the Product ......................................................................... 141
Paper Jam Problems Inside the Product ..................................................................................... 143
Paper Jam Problems in the Rear Cover ...................................................................................... 145