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Related concepts
Print Head Nozzle Check
Print Head Cleaning
Related tasks
Loading Paper in the Cassette
Cleaning the Print Head Path
Cleaning the Paper Guide
If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink.
1. If printouts are smeared or scuffed, load plain paper in the cassette in this size: Letter (8.5 × 11
inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]).
2. Select Maintenance > Paper Guide Cleaning.
3. Follow the on-screen instructions to clean the paper guide.
4. Repeat these steps as necessary until the paper comes out clean.
5. If the paper is still smeared with ink, turn off the product and lift up the scanner unit with both hands
until it locks.
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