8
Power Cleaning Using the Product Control Panel................................................................... 195
Power Cleaning Using a Computer Utility ............................................................................... 195
Print Head Alignment ....................................................................................................................... 197
Aligning the Print Head Using the Product Control Panel ............................................................ 197
Cleaning the Paper Guide ................................................................................................................ 199
Cleaning the Print Head Path ........................................................................................................... 201
Cleaning the Paper Rollers .............................................................................................................. 204
Checking the Number of Sheets Fed................................................................................................ 207
Checking the Number of Sheets on the LCD Screen................................................................... 207
Checking the Sheet Counter - Windows ...................................................................................... 207
Checking the Sheet Counter - Mac.............................................................................................. 208
Cleaning and Transporting Your Product ............................................................................................. 210
Cleaning Your Product ..................................................................................................................... 210
Transporting Your Product ............................................................................................................... 212
Solving Problems .................................................................................................................................... 217
Checking for Software Updates........................................................................................................ 217
Viewing the Help Screen .................................................................................................................. 218
Product Status Messages ................................................................................................................ 218
Message Appears Prompting You to Reset Ink Levels..................................................................... 221
Running a Product Check ................................................................................................................ 221
Resetting Control Panel Defaults ..................................................................................................... 222
Solving Setup Problems ................................................................................................................... 223
Product Does Not Turn On or Off................................................................................................. 223
Noise After Filling the Ink............................................................................................................. 223
Software Installation Problems .................................................................................................... 224
Solving Network Problems ............................................................................................................... 224
Product Cannot Connect to a Wireless Router or Access Point .................................................. 225
Network Software Cannot Find Product on a Network................................................................. 226
Product Does Not Appear in Mac Printer Window ....................................................................... 228
Wireless Network Connection is Unstable on a Mac ................................................................... 228
Wired Network Connection Becomes Unstable........................................................................... 228
Cannot Print Over a Network....................................................................................................... 229
Cannot Scan Over a Network ...................................................................................................... 231