Epson ET-3850 - ET-3850 Users Guide

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ET-3850 User's Guide

Welcome to the ET-3850 User's Guide.

For a printable PDF copy of this guide, click here.

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Table of Contents3
ET-3850 User's Guide13
Product Basics14
Product Parts Locations14
Product Parts - Front15
Product Parts - Inside17
Product Parts - Back19
Using the Control Panel19
Control Panel Buttons and Lights20
The LCD Screen21
Status Icon Information21
Entering Characters on the LCD Screen23
Changing LCD Screen Language23
Viewing Animations24
Adjusting the Screen Brightness24
Turning off the Operation Time out Setting24
Using Power Saving Settings25
Changing the Sleep Timer Settings25
Changing the Power off Timer Settings25
Using the Epson Smart Panel Mobile App25
Voice-Activated Printing26
Epson Connect Solutions for Smartphones, Tablets, and more26
Setting up Epson Connect Services27
Using Epson Email Print27
Using Epson Remote Print28
Using Epson Scan to Cloud29
Using Airprint29
Setting up Printing on a Chromebook30
Android Printing Using the Epson Print Enabler30
Using Fire os Printing31
Using Windows 10 Mobile Printing31
Using Epson Print and Scan App with Windows Tablets32
Using the Mopria Print Service32
Wi-Fi or Wired Networking34
Network Security Recommendations34
Wi-Fi Infrastructure Mode Setup35
Selecting Wireless Network Settings from the Control Panel36
Setting up Wireless Printing from a Smartphone or Tablet38
Wi-Fi Direct Mode Setup39
Enabling Wi-Fi Direct (Simple AP) Mode40
Wi-Fi Protected Setup (WPS)42
Using WPS to Connect to a Network42
Printing a Network Status Sheet43
Printing a Network Connection Report43
Network Connection Report Codes and Messages44
Changing or Updating Network Connections50
Accessing the Web Config Utility50
Changing a USB Connection to a Wi-Fi Connection51
Changing a Wi-Fi Connection to a Wired Network Connection51
Connecting to a New Wi-Fi Router52
Disabling Wi-Fi Features52
Loading Paper54
Loading Paper in the Cassette54
Paper Loading Capacity59
Double-Sided Printing Capacity61
Borderless Paper Type Compatibility62
Compatible Epson Papers63
Selecting the Paper Settings - Control Panel65
Paper or Media Type Settings - Control Panel66
Paper or Media Type Settings - Printing Software67
Selecting the Default Paper Source Settings67
Paper Source Settings Options68
Selecting the Universal Print Settings69
Universal Print Settings Options69
Placing Originals on the Product71
Placing Originals on the Scanner Glass71
Placing Originals in the Automatic Document Feeder73
ADF Original Document Specifications76
Copying77
Copying Documents or Photos77
Copying Options78
Printing from a Computer80
Printing with Windows80
Selecting Basic Print Settings - Windows81
Print Quality Options - Windows83
Multi-Page Printing Options - Windows83
Selecting Double-Sided Printing Settings - Windows84
Double-Sided Printing Options - Windows87
Print Density Adjustments - Windows87
Selecting Additional Layout and Print Options - Windows88
Custom Color Correction Options - Windows90
Image Options and Additional Settings - Windows91
Header/Footer Settings - Windows92
Selecting a Printing Preset - Windows93
Selecting Extended Settings - Windows94
Extended Settings - Windows96
Printing Your Document or Photo - Windows98
Checking Print Status - Windows99
Locking Printer Settings - Windows100
Locked Setting Options101
Selecting Default Print Settings - Windows103
Changing the Language of the Printer Software Screens104
Changing Automatic Update Options105
Printing with the Built-In Epson Driver - Windows 10 S106
Selecting Print Settings - Windows 10 S106
Printing on a Mac110
Selecting Basic Print Settings - Mac111
Print Quality Options - Mac114
Print Options - Mac115
Selecting Page Setup Settings - Mac115
Selecting Print Layout Options - Mac116
Selecting Double-Sided Printing Settings - Mac117
Double-Sided Printing Options and Adjustments - Mac118
Managing Color - Mac119
Color Matching and Color Options - Mac120
Selecting Printing Preferences - Mac121
Printing Preferences - Mac122
Printing Your Document or Photo - Mac123
Checking Print Status - Mac124
Printing from a Smartphone or Tablet125
Printing with Epson Photo125
Cancelling Printing Using the Product125
Scanning126
Starting a Scan126
Starting a Scan Using the Product Control Panel126
Scanning to a Connected Computer127
Scanning to the Cloud129
Setting up a WSD Port (Windows 7/Windows Vista)130
Control Panel Scanning Options131
Changing Default Scan Job Settings132
Starting a Scan Using Epson Scansmart133
Starting a Scan Using the Epson Scan 2 Icon134
Starting a Scan from a Scanning Program136
Starting a Scan from a Smartphone or Tablet138
Scanning a Document in Epson Scansmart138
Saving a Scan141
Attaching a Scan to Email142
Sending a Scan to a Cloud Service143
Printing a Scan144
Selecting Epson Scansmart Settings146
Changing the Epson Product146
Changing the Scan Settings147
Changing the File Name Settings149
Changing the Save Settings150
Save Settings152
Customizing Action Icons154
Scanning in Epson Scan 2155
Additional Scanning Settings - Main Settings Tab158
Additional Scanning Settings - Advanced Settings Tab158
Saving Scanned Documents as a Searchable PDF Using Epson Scan 2160
Image Format Options161
Scan Resolution Guidelines162
Refilling Ink and Replacing the Maintenance Box164
Ink Safety Precautions164
Checking the Ink and Maintenance Box Levels166
Checking Ink Levels on Your Product167
Checking Maintenance Box Status on the LCD Screen167
Checking Ink and Maintenance Box Levels - Windows168
Checking Ink and Maintenance Box Levels - Mac170
Disabling Special Offers with Windows171
Purchase Epson Ink and Maintenance Box172
Ink Bottle and Maintenance Box Part Numbers173
Refilling the Ink Tanks173
Maintenance Box Replacement179
Adjusting Print Quality181
Print Head Maintenance181
Print Head Nozzle Check181
Checking the Nozzles Using the Product Control Panel182
Checking the Nozzles Using a Computer Utility184
Print Head Cleaning187
Cleaning the Print Head Using the Product Control Panel187
Cleaning the Print Head Using a Computer Utility190
Power Cleaning193
Power Cleaning Using the Product Control Panel194
Power Cleaning Using a Computer Utility194
Print Head Alignment196
Aligning the Print Head Using the Product Control Panel196
Cleaning the Paper Guide198
Cleaning the Print Head Path200
Cleaning the Paper Rollers203
Checking the Number of Sheets Fed206
Checking the Number of Sheets on the LCD Screen206
Checking the Sheet Counter - Windows206
Checking the Sheet Counter - Mac207
Cleaning and Transporting Your Product209
Cleaning Your Product209
Transporting Your Product211
Solving Problems216
Checking for Software Updates216
Viewing the Help Screen217
Product Status Messages217
Message Appears Prompting You to Reset Ink Levels220
Running a Product Check220
Resetting Control Panel Defaults221
Solving Setup Problems222
Product Does Not Turn on or off222
Noise after Filling the Ink222
Software Installation Problems223
Solving Network Problems223
Product Cannot Connect to a Wireless Router or Access Point224
Network Software Cannot Find Product on a Network225
Product Does Not Appear in Mac Printer Window227
Wireless Network Connection Is Unstable on a Mac227
Wired Network Connection Becomes Unstable227
Cannot Print over a Network228
Cannot Scan over a Network230
Solving Copying Problems231
Product Makes Noise, but Nothing Copies231
Product Makes Noise When It Sits for a While231
Copies Have Incorrect or Faint Colors232
Position, Size, or Margins of Copies Are Incorrect232
Solving Paper Problems232
Paper Feeding Problems233
Originals Do Not Feed from the Automatic Document Feeder234
Paper Jams Inside the Product234
Paper Ejection Problems235
Solving Problems Printing from a Computer235
Nothing Prints236
Product Icon Does Not Appear in Windows Taskbar237
Printing Is Slow238
Solving Page Layout and Content Problems239
Inverted Image240
Too Many Copies Print240
Blank Pages Print240
Incorrect Margins on Printout241
Border Appears on Borderless Prints242
Incorrect Characters Print242
Incorrect Image Size or Position243
Slanted Printout244
Solving Print Quality Problems244
White or Dark Lines in Printout245
Blurry or Smeared Printout246
Faint Printout or Printout Has Gaps248
Grainy Printout249
Incorrect Colors250
Solving Scanning Problems251
Scanning Software Does Not Operate Correctly252
Cannot Start Epson Scan 2252
Scanning Is Slow253
Cannot Send Scans to a Cloud Service254
Solving Scanned Image Quality Problems254
Image Consists of a few Dots Only254
Line of Dots Appears in All Scanned Images255
Straight Lines in an Image Appear Crooked255
Scanned Image Quality Problems255
Characters Are Not Recognized During Conversion to Editable Text (OCR)257
Image Colors Are Patchy at the Edges258
Ripple Patterns Appear in an Image258
Scanned Image Edges Are Cropped258
Resetting the Epson Scan 2 Settings259
Uninstall Your Product Software259
Uninstalling Product Software - Windows259
Uninstalling Product Software - Mac261
Where to Get Help261
Technical Specifications263
Windows System Requirements263
Mac System Requirements264
Paper Specifications265
Printable Area Specifications266
Automatic Document Feeder (ADF) Specifications268
Scanning Specifications268
Ink Specifications269
Dimension Specifications269
Electrical Specifications270
Environmental Specifications270
Interface Specifications271
Network Interface Specifications271
Safety and Approvals Specifications272
Notices274
Important Safety Instructions274
General Product Safety Instructions274
Wireless Connection Safety Instructions276
LCD Screen Safety Instructions276
FCC Compliance Statement277
Binding Arbitration and Class Waiver278
Trademarks281
Copyright Notice281
Libtiff Software Acknowledgment282
A Note Concerning Responsible Use of Copyrighted Materials283
Default Delay Times for Power Management for Epson Products283
Copyright Attribution283

Epson ET-3850 - ET-3850 Users Guide

Table of Contents

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