8
Power Cleaning Using the Product Control Panel................................................................... 194
Power Cleaning Using a Computer Utility ............................................................................... 194
Print Head Alignment ....................................................................................................................... 196
Aligning the Print Head Using the Product Control Panel ............................................................ 196
Cleaning the Paper Guide ................................................................................................................ 198
Cleaning the Print Head Path ........................................................................................................... 200
Cleaning the Paper Rollers .............................................................................................................. 203
Checking the Number of Sheets Fed................................................................................................ 206
Checking the Number of Sheets on the LCD Screen................................................................... 206
Checking the Sheet Counter - Windows ...................................................................................... 206
Checking the Sheet Counter - Mac.............................................................................................. 207
Cleaning and Transporting Your Product ............................................................................................. 209
Cleaning Your Product ..................................................................................................................... 209
Transporting Your Product ............................................................................................................... 211
Solving Problems .................................................................................................................................... 216
Checking for Software Updates........................................................................................................ 216
Viewing the Help Screen .................................................................................................................. 217
Product Status Messages ................................................................................................................ 217
Message Appears Prompting You to Reset Ink Levels..................................................................... 220
Running a Product Check ................................................................................................................ 220
Resetting Control Panel Defaults ..................................................................................................... 221
Solving Setup Problems ................................................................................................................... 222
Product Does Not Turn On or Off................................................................................................. 222
Noise After Filling the Ink............................................................................................................. 222
Software Installation Problems .................................................................................................... 223
Solving Network Problems ............................................................................................................... 223
Product Cannot Connect to a Wireless Router or Access Point .................................................. 224
Network Software Cannot Find Product on a Network................................................................. 225
Product Does Not Appear in Mac Printer Window ....................................................................... 227
Wireless Network Connection is Unstable on a Mac ................................................................... 227
Wired Network Connection Becomes Unstable........................................................................... 227
Cannot Print Over a Network....................................................................................................... 228
Cannot Scan Over a Network ...................................................................................................... 230