5
Install software
Note: If you are using a Mac or your computer does not have a
CD/DVD drive, an Internet connection is required to obtain the product
software.
1 Make sure the product is NOT CONNECTED to your
computer.
Windows
®
: If you see a Found New Hardware screen, click
Cancel and disconnect the USB cable.
2 Insert the product CD (Windows only) or download and
run your product’s software package. For the latest
software, visit www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and search for your
product.
3 Follow the instructions on the computer screen to run the
setup program.
4 When you see the Select Your Connection screen, select
one of the following:
• Wireless connection
In most cases, the software installer automatically
attempts to set up your wireless connection. If setup
is unsuccessful, you may need to enter your network
name (SSID) and password.
• Direct USB connection
Make sure you have a USB cable (not included).
• Wired network connection
Make sure you have an Ethernet cable (not included).
PCL or PostScript driver
Download the software and see your online User’s Guide
for instructions. For the latest software, visit
www.epson.com/support (U.S.) or www.epson.ca/support
(Canada) and search for your product.
Mobile and voice-activated
printing
• Print directly from your smartphone or tablet using iOS or
Android™ with Epson iPrint™. Simply connect your printer
and device to the same network and tap the action icon to
select the print option.
• Print directly from your Android™ (v4.4 or later) device*.
Simply connect your printer and device to the same network
and tap the menu icon to select the print option.
• Print from wherever you are, next to your printer or
remotely, with Epson Connect™. Learn more at
www.epson.com/connect (U.S.) or
www.epson.ca/connect (Canada).
• Use voice-activated assistants to print a variety of creative
and everyday items from your Epson product. Simply add
your product to an Epson Connect account, then link the
account to a voice-activated assistant. See
www.epson.com/voice (U.S.) or www.epson.ca/voice
(Canada) for more information.
* May require the Epson Print Enabler or Mopria Print Service app from
Google Play™.
EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and
Epson Connect and Epson iPrint are trademarks of Seiko Epson Corporation.
Designed for Excellence is a trademark of Epson America, Inc.
Mac is a trademark of Apple Inc., registered in the U.S. and other countries.
Windows is a registered trademark of Microsoft Corporation in the United States and/or other
countries.
Android and Google Play are trademarks of Google LLC.
General Notice: Other product names used herein are for identification purposes only and may
be trademarks of their respective owners. Epson disclaims any and all rights in those marks.
This information is subject to change without notice.
© 2019 Epson America, Inc., 11/19
Printed in XXXXXX
CPD-58259R1
2 Slide the side edge guides all the way out.
3 Insert paper with the glossy or printable side facedown.
Note: Make sure the paper is loaded against the front edge
guide and not sticking out from the end of the cassette.
4 Slide the side edge
guides against the
paper but not too
tightly.
Note: Do not load paper
above the arrow mark on
the side edge guide.
5 Keep the cassette flat as you insert it all the way.
6 Select the paper settings on the product’s control panel.
4
Connect the fax line
1 Connect a phone cord to a telephone wall jack and to the
LINE port on your product. See the online User’s Guide
for more information.
2 Select Proceed on the LCD screen to set up the fax, or
select Close to set it up later.
Any problems?
Network setup was unsuccessful.
• Make sure you select the right network name (SSID).
• Restart your router (turn it off and then on), then try to
connect to it again.
• If you see a firewall alert message, click Unblock or Allow
to let setup continue.
• If your network has security enabled, make sure you enter
your network password (WEP key or WPA passphrase)
correctly. Be sure to enter your password in the correct
case.
• Print a network connection report to identify network
problems and solutions. See your online User’s Guide for
instructions.
There are lines or incorrect colors in my printouts.
Run a nozzle check to see if there are any gaps in the printout.
Then clean the print head, if necessary. See the online User’s
Guide for more information.
The product’s screen is dark.
Make sure your product is turned on and touch the LCD screen
to wake it from sleep mode.
Setup is unable to find my product after connecting it
with a USB cable.
Make sure your product is on and securely connected.
Any questions?
User’s Guide
Windows: Click the icon on your desktop or Apps screen to
access the online User’s Guide.
Mac: Click the icon in Applications/Epson Software/Guide to
access the online User’s Guide.
If you don’t have a User’s Guide icon, go to the Epson website,
as described below.
Technical support
Visit www.epson.com/support (U.S.) or
www.epson.ca/support (Canada) and search for your product
to download drivers, view videos and manuals, get FAQs, or
contact Epson.
Call (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 am to
8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm,
Pacific Time, Saturday. Days and hours of support are subject
to change without notice. Toll or long distance charges may
apply.
Recycling
Epson offers a recycling program for end-of-life hardware and
ink bottles. Please go to www.epson.com/recycle (U.S.) or
www.epson.ca/recycle (Canada) for information on how to
return your products for proper disposal.
Need paper and ink?
Ensure brilliant results with Epson specialty
and plain papers, engineered specifically for
Epson printers. Find Epson papers and Epson
Genuine Ink at www.epson.com (U.S. sales)
or www.epson.ca (Canadian sales) and at
Epson authorized resellers. Call
800-GO-EPSON (800-463-7766).
ET-5800/ET-5850/ET-5880 replacement inks
Color Ultra high-capacity
Black T542
Cyan T542
Magenta T542
Yellow T542
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