Anyone intending to use an ID scanner should check and comply with federal and state laws
applicable to the collection, use and sale of personally identifiable information.
© 2006 Epson America, Inc. Epson and SEAJet are registered trademarks and Exceed Your Vision
and SmartPass are trademarks of Seiko Epson Corporation. ExpressSite, Fast Turn Depot, Spare-
In-The-Air and Virtual-On-Site are registered trademarks and Connect-It, ProofPlus, QuickPass
and TransScan are trademarks and ExpressCare and ExtendedCare are service marks of Epson
America, Inc. All other trademarks are property of their respective owners.
Teller Solutions
Quality. Reliability. Value.
Epson Services
ExpressCare
SMSM
SMSM
SM
Advanced Service Programs for Epson Products
ExtendedCare
SMSM
SMSM
SM
• Economically-priced extended warranties
• Covered repairs are free of charge
Spare-In-The-Air
®
• Replacement units express-shipped overnight
• Available for selected Epson products
Virtual-On-Site
®
• Epson-owned spare units kept at each
customer location
• Spare units replaced overnight
ExpressSite
®
• Priority response service at a customer’s location,
available 7 days a week with a 4-hour response time
• Epson dispatches a trained technician and the
non-working unit is replaced on-site
Fast Turn Depot
®
• Components are tested upon receipt and necessary
service and repair is performed
• Products are typically returned in just 2–3 days
Advanced Product
Support Center
Your Connection to Epson Technical Support
• Provides technical assistance for all Epson SD products
• Offers access to advanced support resources
• The only number you need for technical support:
((
((
(
562562
562562
562
) )
) )
)
276-1314276-1314
276-1314276-1314
276-1314
Authorized Reseller
Service Program
Benefit from Being an Epson Service Provider
• Toll-free telephone access to Advanced Product
Support Center
• Direct purchase of Epson spare parts
• Direct access to Fast Turn Depot repair
• Improved pricing on ExpressCare programs
• Reimbursement for warranty repairs
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