30 Solving Problems
Where To Get Help
Epson provides technical assistance 24 hours a day through the electronic
support services and automated telephone services listed below.
To speak to a technical support representative, dial:
■ U.S.: (562) 276-7525, 6 AM to 8 PM, Pacific Time, Monday through Friday
and 7
AM to 4 PM, Saturday.
■ Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through
Friday.
Toll or long distance charges may apply.
Please have the following information ready:
■ Product name (Epson Stylus C86)
■ Product serial number (located on the back of the printer)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer configuration and operating system version
■ Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories from the Epson
Store at (800) 873-7766 or visit www.epsonstore.com (U.S. sales only). In
Canada, please call (800) 463-7766 for dealer referral.
Service Access
World Wide
Web
From the Internet, you can reach Epson Support at
http://support.epson.com. At this site, you can download
drivers and other files, look at product documentation, access
troubleshooting information, and receive technical advice
through e-mail.
Automated
Telephone
Services
A variety of automated help services are available 24 hours a day,
seven days a week. To use these services, you must have a touch
tone telephone and call (800) 922-8911. Your Epson SoundAdvice
SM
Express Code is 70535. Use this code to quickly select the Stylus C86
in SoundAdvice.
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