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There are a number of ways to diagnose printer problems:
◗ To identify the most common problems, check the printer’s lights; see
Checking the Control Panel Lights
for details.
◗ You can also view the Printer Status window to identify common
problems, if you installed Status Monitor 2 with Windows. For
instructions, see Printer Status Window
. On a Macintosh, you can
check your ink levels using the Status Monitor; see Using the
Macintosh Status Monitor for details.
◗ To determine whether the problem is caused by the printer or some
other source, run a printer operation check. See Running a Printer
Operation Check for instructions.
◗ If you see an error message about your printer settings or have
problems with color quality, you may need to confirm your Printer ID
number. See Confirming the Printer ID Number
for details.
◗ If any of the suggested solutions in this chapter tell you to uninstall and
then reinstall your printer software, see the
Printer Basics
book for
instructions.
◗ For more troubleshooting information, check the Help programs and
the ReadMe files in the EPSON program group or folder.
◗ If none of the suggested solutions solve your problem, contact your
EPSON dealer or see Where To Get Help
.
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