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If the print head stops moving or the printer stops making noise, but the green
power light is still flashing after 5 minutes, turn off the printer. If the light is
still flashing when you turn it back on, contact Epson as described in Where to
Get Help.
■ Turn off the printer, then make sure the ink cartridges are inserted completely
and the ink cartridge cover is closed completely. Also make sure no packing
material remains in the printer. Wait a moment, then turn the printer back on to
clear the error.
You’re having problems installing the printer software.
■ Make sure your printer is turned on and the cable is securely connected at both
ends. Then carefully follow the installation instructions on the Start Here sheet.
Also make sure your system meets the requirements listed in System
Requirements.
■ Close your other programs, including any screen savers and virus protection
software, and install the software again.
■ If you’re using Windows and you see an error message or your software doesn’t
install correctly, you may not have software installation privileges. Contact your
System Administrator.
■ Make sure your system was not upgraded from Windows 95. The USB Printer
Device Driver may not install correctly.
■ If you are using a Mac OS X 10.2.8, 10.3, or 10.4 and you do not see the printer
name in the Format for menu on the Page Setup screen, you may need to set up
your printer in the Printer Setup Utility or Print Center. See the Start Here sheet
for instructions.
■ Make sure the USB Controller is working properly in Device Manager. See your
Windows help system for details. If it’s not working, contact your computer
manufacturer.
■ If you’re printing over a network, see Setting Up Network Printing for
instructions.
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