6
Checking the Nozzles Using the Product Control Panel ......................................................... 157
Checking the Nozzles Using a Computer Utility...................................................................... 158
Print Head Cleaning .................................................................................................................... 160
Cleaning the Print Head Using the Product Control Panel ...................................................... 161
Cleaning the Print Head Using a Computer Utility................................................................... 162
Print Head Alignment ....................................................................................................................... 164
Aligning the Print Head Automatically Using the Product Control Panel...................................... 165
Aligning the Print Head Automatically Using a Computer Utility .................................................. 166
Aligning the Print Head Manually Using the Product Control Panel............................................. 167
Maintenance............................................................................................................................................. 169
Cleaning Your Product ..................................................................................................................... 169
Replacing the Cutter......................................................................................................................... 172
Moving or Transporting the Product ..................................................................................................... 175
Moving the Product Short Distances ................................................................................................ 175
Moving the Product Long Distances................................................................................................. 176
Solving Problems .................................................................................................................................... 180
Product Status Messages ................................................................................................................ 180
Solving Printer Problems.................................................................................................................. 186
Printer Does Not Turn On ............................................................................................................ 186
LCD Screen Shuts Off ................................................................................................................. 186
Solving Printing Problems ................................................................................................................ 186
Nothing Prints.............................................................................................................................. 187
Cannot Print Over a Network....................................................................................................... 187
Print Head Moves But Nothing Prints .......................................................................................... 188
Red Light Shines Inside the Printer ............................................................................................. 188
Solving Paper Problems................................................................................................................... 188
Paper Feeding Problems............................................................................................................. 189
Roll Paper Jam Problems ............................................................................................................ 189
Cut Sheet Paper Jam Problems .................................................................................................. 195
Paper Does Not Collect in the Basket or is Creased.................................................................... 198
Solving Print Quality Problems......................................................................................................... 198
Nozzle Check Pattern Prints Incorrectly ...................................................................................... 198
Overall Print Quality is Poor......................................................................................................... 199