Problems and Solutions
25
Paper Feeding Problems
If paper doesn’t feed correctly, remove the paper and fan the sheets, then reload them as
shown on the Start Here sheet. Don’t load paper above the tabs on the edge guides.
If paper has jammed, follow the steps on the LCD screen. If necessary, check the following
areas:
1. Push in the buttons and remove the duplexer from the back of the product. Remove
any jammed paper.
2. Remove any paper stuck in the duplexer, then reattach it to the back of the product.
3. Open the front cover and remove any paper inside, including any torn pieces. Then
close the front cover.
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