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There are no cameras displayed on the monitor
The camera power supply is not correctly connected or damaged•
The camera signal cable is not correctly connected or damaged•
Try another channel input if connecting an analogue camera to the system•
There is a connection issue with the monitor •
Real-time image problems (eg. mono picture)
Set Video Standard option to PAL in the General menu on the DVR •
The signal from the camera is too weak due to excess distance between camera and DVR.•
The colour and brightness setting of the DVR are incorrect, enter the Shortcut menu for Colour•
settings
I cannot find the video files in Playback mode
Recording did not take place in the specified time range•
The recording parameters have not been programmed correctly / switched off •
Hard drive has been overwritten•
Hard drive cannot be detected•
DVR cannot detect hard disk
The DVR’s power supply is not correctly connected or damaged•
The DVR has an incorrect power supply •
The HDD has not been connected correctly•
An incorrect HDD has been installed•
The images appear unstable during playback
The recommend setting for 720p playback is 1 channel only•
Frame rate is set to a low rate, enter the Encode menu and adjust the frame rate for future•
recordings
Network connection to DVR is not stable
Network is not stable•
DVR is not networked correctly•
Incorrect network details have been entered in remote viewing platform•
During remote viewing the image is not clear or the image is unstable
Broadband connection is not stable enough to support 720p streaming. Select Extra Stream as•
opposed to Main Stream where applicable.
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