How to fix ESP DVR4i Pro connection issues over 3G or broadband?
If your ESP Security System connects via local Wi-Fi or a wired network but fails over 3G or broadband in a different location, verify the router's port forwarding settings. Ensure that the ports are directed to the DVR IP address, not the public IP address.
What to do if ESP DVR4i Pro login screen doesn't load and asks to install Active-X?
If your ESP Security System's login screen doesn't load and displays a message about installing the IE Active-X plugin, install the Active-X plugin from the provided CD. If you're using Windows 8, enable Compatibility Mode by going to Tools -> Compatibility Mode within Internet Explorer.
Why is video not displayed after successful login to ESP DVR4i Pro?
If you successfully log in to your ESP Security System but the video isn't displayed, and the mobile app shows 'buffering' without displaying images, verify that the indicated options are selected. Also, check the Active-X settings within Internet Explorer and ensure the DNS servers are correct in your network settings.
What to do if ESP Security System connection fails over local wired network?
If your ESP Security System fails to connect over a local wired network: * Check the network cable. * Make sure the corresponding light on the router is on or flickering. * Double-check that your DVR network configuration matches the existing network settings.
Why is there no text on the login button in Internet Explorer for ESP Security System?
The issue where no text is displayed on the login button or next to username/password input fields on the ESP Security System login screen in Internet Explorer is due to incorrect Active-X settings in Internet Explorer.
Why images from ESP Security System will not display in Firefox, Google Chrome, Safari?
Images from your ESP Security System will not display in Firefox, Google Chrome, or Safari because the DVR is only compatible with Internet Explorer.
General| Video Inputs | 4 channels |
|---|---|
| Video Output | HDMI, VGA |
| Hard Drive Support | 1 SATA HDD |
| Compression Format | H.264 |
| Remote Access | Yes |
| Remote Viewing | Yes |
| Motion Detection | Yes |
| Recording Resolution | 1080p |
| Storage Capacity | Up to 6TB |
| Mobile App Support | Yes |
| Power Supply | 12V DC |
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