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Essence Care@Home Control Panel - User Manual

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Care@Home™
Control Panel
User Guide
ESUGSC0003
Version 2.2
December 2017
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Summary

1. Overview

Control Panel Front Components

Identifies and describes the main buttons and LEDs on the front of the CP.

Control Panel Rear Components

Details the power switch, backup battery, SIM card slot, and power adapter connection.

1.1. Communications with the Monitoring Station

Explains how the CP communicates with the monitoring station via cellular or PSTN.

2. Installing the CP

Determining Optimal CP Location

Provides guidelines for selecting an optimal installation location for the CP.

Required Installation Items

Lists the necessary components for installing Cellular and PSTN CP models.

CP Setup: Removing Back Cover

Details the steps for removing the CP's back cover.

CP Setup: Inserting SIM Card

Explains how to insert the SIM card into the cellular model.

Backup Battery Installation Steps

Covers attaching adhesive pads and inserting the backup battery.

Connecting Power Adapter Cable

Details how to plug in and secure the power adapter cable.

Securing Power Adapter and PSTN Connection

Instructions for securing the adapter cube and connecting the PSTN model.

Initial Power Up and Standby Mode

Explains turning the CP on, entering standby, and LED status.

2.4. Configuring CP Parameters

3. Operating the CP

Monitoring Resident Activities (PERS)

Outlines monitoring features for PERS, including Activity and Inactivity Timers.

Activity and Inactivity Timer Functions

Details how the Activity and Inactivity Timers operate.

3.3. Emergency Alarms

Triggers for emergency alarms and associated devices.

3.4. Safety Alarms

Environmental alarms triggered by peripherals like flood or smoke detectors.

3.5. Speakerphone Functionality

How the CP functions as a speakerphone for incoming calls.

3.6. Emergency Conversation Flow

Describes the Half-Duplex and Full-Duplex conversation modes.

3.6.1 Half-Duplex Conversation Flow

Details the keypad actions and CP responses during a half-duplex conversation.

VPD Voice Extender Conversation Flow

Describes additional DTMF codes for VPD voice extender capability.

3.7. Making a Remote Call-In

Explains how caregivers can call into the resident's home without alerting them.

Remote Call-In Procedure

Steps to initiate a remote call-in using the CP or phone number.

3.8. CP LED Indicators

Explains the status indicated by the Power and Communication LEDs.

Communication LED Status Details

Details the meaning of red and orange Communication LED states.

RESET and Trouble LED Indicators

Explains the status indicated by RESET and Trouble LEDs.

Activity Timer and Emergency Call LEDs

Describes the LED indications for Activity Timer and EMERGENCY CALL.

4. Removing Peripherals - PERS Only

Procedure to Remove Peripherals

Step-by-step instructions for removing peripherals using PAIRING and RESET buttons.

5. Maintaining the CP

5.1. Software Updates

Instructions on installing software updates for the CP.

5.2. Communications Maintenance

Guidance on maintaining cellular and PSTN communication links.

5.3. Replacing the Backup Battery

Explains when and how to replace the CP's backup battery.

6. Specifications

Technical Specifications Table Details

Details items like Part Number, Weight, Dimensions, Mains Power, Reporting Modes, Frequency, Channels, and Color.

Backup Battery and Peripheral Capacity Specs

Details backup battery life, rechargeability, and peripheral device limits.

Operating Temperature and Compliance Specs

Specifies operating temperature range and relevant compliance standards.

Appendix A GSM Connectivity Test

GSM Connectivity Test Steps and Success

Explains the steps involved in the GSM connectivity test and its success criteria.

GSM Connectivity Test Failures and Rerunning

Details failure criteria, troubleshooting, and how to rerun the GSM connectivity test.

Appendix B External Antenna Installation

External Antenna Installation Requirements

Lists the necessary components and tools for installing an external antenna.

External Antenna Installation: Initial Steps

Covers turning off the CP, disconnecting power, and removing the back cover.

External Antenna Installation: Bottom Removal

Details pressing latch tabs, removing the bottom cover, and disconnecting the internal antenna.

External Antenna Installation: Adapter Connection

Covers connecting the external antenna adapter and filler panel.

External Antenna Installation: Panel Alignment

Details sliding the filler panel out and aligning the bottom with the CP top.

External Antenna Installation: Final Assembly

Covers sliding the adapter into the slot, pressing the bottom, and reassembling.

Finalizing External Antenna Setup

Details screwing in screws, attaching the antenna, reinserting battery/SIM, and powering on.

Legal Notice and Contact Information

Essence Care@Home Control Panel Specifications

General IconGeneral
BrandEssence
ModelCare@Home Control Panel
CategoryHome Automation
LanguageEnglish

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