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Essence Care@Home - User Manual

Essence Care@Home
27 pages
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Care@Home
Control Panel Next Generation
User Guide
ESUGSC077
Version 1.2
May 2018

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Summary

1. Overview

1.1. Communications with the Monitoring Station

Explains how the CP connects to the monitoring station via cellular, PSTN, or Ethernet.

2. Installing the CP

2.1. Determining the Best Location for the CP

Provides guidelines for selecting an optimal installation site for the CP within the premises.

2.2. Necessary Items

Lists the essential components and accessories required for CP installation.

2.3. Setting Up the CP

Details the step-by-step process for initial CP setup, including battery and SIM card insertion.

2.4. Wall Mounting the CP

Describes how to securely mount the CP unit onto a wall using screws.

2.5. Configuring the CP Parameters

Outlines the process for adjusting CP settings and parameters using the CMS application.

3. Operating the CP

3.1. Monitoring a Resident - PRO and Family

Covers monitoring resident activities using PRO and Family solutions with detailed reports.

3.2. Monitoring a Resident - PERS

Details monitoring resident activities using the PERS solution, including timers.

3.3. Emergency Alarms

Explains how emergency alarms are triggered by the CP and various connected devices.

3.4. Safety Alarms

Describes how environmental alarms like water leakage, extreme temperature, and fire are detected.

3.5. Speakerphone

Details the CP's function as a speakerphone for incoming calls and its limitations.

3.6. Emergency Conversation Flow with the CP

Explains the two types of conversation flow supported by the CP during emergencies.

3.7. Making a Remote Call-In

Describes how operators can remotely call into the resident's home via the CP.

3.8. CP LEDs

Explains the meaning of various LED indicators on the Control Panel.

4. Removing Peripherals -PERS Only

5. Maintaining the CP

5.1. Testing the CP

Provides instructions for performing regular weekly tests on the CP.

5.2. Software Updates

Guides users on installing software updates for the Care@Home™ system.

5.3. Communications Maintenance

Offers advice on maintaining reliable cellular, Ethernet, or PSTN communications.

5.4. Replacing the Backup Battery

Details the procedure and precautions for replacing the CP's backup battery.

6. Specifications

Essence Care@Home Specifications

General IconGeneral
BrandEssence
ModelCare@Home
CategoryHome Automation
LanguageEnglish

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