How to fix no sound on Eureka Vacuum Cleaner?
If your Eureka Vacuum Cleaner has no sound, the sound may be muted or set to a low volume, or the robot vacuum might be in 'Do Not Disturb Mode'. To resolve this, turn up the volume and turn off 'Do Not Disturb Mode'.
Why does the Eureka Vacuum Cleaner app show that the connection is disconnected?
The Eureka Vacuum Cleaner app might show a disconnected status because of several reasons: - Your phone may not be properly connected to the network. - The router might not be working correctly. - The robot vacuum may not be powered on. - The wireless network information on the device may have been cleared. - The wireless network password or network may have been changed. To resolve this, please try the following: - Reconnect your phone to the network. - Restart the router. - Turn on the power switch of the robot vacuum. - Add a new appliance in the app. - After the system starts, press the wireless network pairing button for 3 seconds until you hear a beep, then release it. - Add the device again according to the instructions on your phone.
Why does the Eureka Vacuum Cleaner app operation response delay?
The Eureka Vacuum Cleaner app might experience delayed responses due to: - A busy network. - Poor wireless network signal reception on your phone. - Insufficient network bandwidth. To address these issues, try the following: - Restart your router and reduce the number of users accessing it. - Check your phone's network settings. - Increase your network bandwidth.
What to do if the Eureka Vacuum Cleaner returns to the self-cleaning base, but the mopping cloth is not washed automatically?
If the mopping cloth isn't automatically washed when the Eureka Vacuum Cleaner returns to the self-cleaning base, it could be due to: - The clean water tank being empty. - The used water tank being full. To fix this: - Take out the clean water tank and refill it with water. - Take out the used water tank and empty it.
Why does the Eureka NER J12 Ultra app show that the connection is abnormal and requires reconnection?
The Eureka Vacuum Cleaner app might display an abnormal connection and require reconnection because the robot vacuum is disconnected from the self-cleaning base. To resolve this, simultaneously press the two buttons (referenced as ' ' in the manual) on the self-cleaning base for 5 seconds. The ' ' light will flash while the robot vacuum connects. A beep and a steady light on the base indicate a successful connection.
What to do if Eureka NER J12 Ultra moves backward?
If your Eureka Vacuum Cleaner is moving backward, here are a few possible reasons and solutions: - The protective cover of the navigation module might be stuck. Gently tap the protective cover and remove any small objects. - There might be an obstacle ahead. Remove the obstacle. - The front bumper could be stuck. Gently tap the front bumper to remove any foreign matter. - Dust may have accumulated in the cliff sensors. Clean the dust from the surface of the cliff sensors.
Why does dust leak from Eureka NER J12 Ultra Vacuum Cleaner during operation?
Dust may leak from the Eureka Vacuum Cleaner during operation if the inlet of the dust bin is blocked by small objects. Remove any small objects from the inlet to resolve this issue.
General| Brand | Eureka |
|---|---|
| Model | NER J12 Ultra |
| Category | Vacuum Cleaner |
| Language | English |
Safety precautions for operating the main robot vacuum unit, covering usage by children and general handling.
Safety guidelines specific to the self-cleaning docking station and its power connection.
Crucial safety information regarding the handling, charging, and disposal of the robot's battery.
Lists all items included in the product box, aiding verification upon unboxing.
Identifies and explains the various components and sensors of the robot vacuum itself.
Details the different parts and features of the self-cleaning docking station.
Instructions on where and how to position the self-cleaning base for optimal performance.
Step-by-step guide on attaching the side brushes to the robot.
Instructions on how to correctly attach the mopping cloth to the mopping holder.
Guide on how to initially power on the robot and place it on the base for charging.
Specifies the necessary conditions and cleared space around the robot for safe operation.
Instructions for filling the clean water tank and emptying the dirty water tank.
Steps for downloading, installing, and configuring the companion mobile application.
Overview of the mobile app's functionalities for controlling the robot.
How to begin, temporarily stop, and continue cleaning cycles using the robot's controls or app.
Guide to initiating a focused cleaning of a small, specific area.
How to manually send the robot back to the base for charging.
Explains the automatic self-emptying process and its settings.
Details the process of the robot washing its mopping cloth and manual options.
Information about the automatic mop drying function after washing.
Explains the meaning of different LED lights and their corresponding robot statuses.
Describes the functions of buttons located on the self-cleaning base.
Explains the meaning of indicator lights on the self-cleaning base.
Procedures for cleaning the robot's dust bin and filter.
Instructions for replacing the disposable dust bag in the self-cleaning base.
Guide on cleaning the robot's main brush.
Instructions for cleaning the robot's side brushes.
Steps for cleaning the robot's driving wheels.
Procedures for cleaning the self-cleaning base, including the mop cleaning tray.
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