LIMITED WARRANTY STATEMENT
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If you are unsatisfied with your purchase, EVERCROSS’s return policy allows you to return the product
purchased on the Authorization channel within 30 days counting from the date of receipt of shipment, and
request a refund from the Authorization channel for any reason. Note: Express shipping cost is non-re-
fundable.
For the return request, EVERCROSS is not responsible for lost packages due to the carrier, or products
received that cannot be verified. Received products that have damage determined to have been caused
by the end-user may be subject to denial of the return request.
TO QUALIFY A REFUND, ALL THE FOLLOWING CONDITIONS MUST BE MET:
1. A Return Merchandise Authorization (RMA) must be requested from EVERCROSS within 30 days from
the date of receipt of shipment. To request an RMA, contact EVERCROSS Service Team at
support@evercross.eu.
2. The cost of return shipping will be borne by the customer.
3. For warranty service, please keep your receipt and/or invoice to validate proof of purchase.
4. Returned product must be in good physical condition (not physically broken or damaged).
5. All accessories originally included with your purchase must be included with your return.
6. If you return a product to EVERCROSS, (a) without an RMA from EVERCROSS (b) without all parts
included in the original package, EVERCROSS retains the right to refuse delivery of such return.
30 DAY SATISFACTION GUARANTEED RETURN POLICY
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