PROBLEM
SOLVING
The phone cannot be switched on
>Is the battery at least partially charged?
>
Is the battery inserted correctly?
T
he battery cannot be charged
>Check that the charger is properly connected.
>
Is the battery working? Battery functionality
decreases in proportion to the length of use and
may not be functional after more than a year.
>
Is the battery fully discharged? In this case, t
he
phone and battery must be connected to the
charger for a longer period of time before charging
can start. It could be tens of minutes.
Unable to log in to the operator's network
>Signal is too weak or may be interfered with. Check
the signal strength by the icon on the phone display
to see if there are vertical lines next to the antenna .
>
Is the SIM card inserted correctly? He's not making
bad contact? If the SIM card is damaged, ask your
operator to replace it.
Cannot make phone calls
>Is your phone logged into your network?
>
No call blocking active?
>
Do you have enough credit?
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