EasyManua.ls Logo

ewheels EW-10 - User Manual

ewheels EW-10
20 pages
Print Icon
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Loading...
0
EW-10
Owner’s Manual
www.ewheelsdealers.com
(888) 305-0881 Sales
(888) 571-2845 Service
Question and Answer IconNeed help?

Do you have a question about the ewheels EW-10 and is the answer not in the manual?

Summary

Operational Basics and Safety

Intended Use & Quick-Start Warnings

Understand the scooter's purpose and key initial safety precautions.

Limits and Safety Belt

Adhere to weight limits and always use the safety belt.

General Operation - Visibility and Environment

Mirrors, Lights & Signals

Ensure visibility using mirrors, headlights, and turn signals.

Driving Environments

Guidelines for outdoor, public road, and alternate surface operation.

General Operation - Control and Access

Curbs, Inclines & Cornering

Safe operation over obstacles, inclines, and during turns.

Influences & Ingress;Egress

Avoid impairments and use caution entering/exiting the scooter.

Maintenance and Modifications

Regular Maintenance & Battery Care

Procedures for cleaning, tire checks, and battery charging/maintenance.

Motor Vehicle Use & Modifications

Guidelines for transport and restrictions on scooter modifications.

Feature Guide

Technical Specifications

Turning on Your Scooter

Operation of Scooter Controls

Battery Power Indicator

Understanding the battery charge level indicators.

Emergency Brake Tab

Using the emergency brake tab to keep the scooter stationary.

Tiller Controls

Charging and Battery Information

Charging Instructions

Smart charger operation, charging time, and unplugging.

Battery Maintenance

Recommendations for battery type, charging frequency, and care.

Ramps and Curbs

General Operation and Influences

General Riding Precautions

Maintain foot placement, weight capacity, and avoid exceeding limits.

Operation Under Influence

Consult physician for medication effects; avoid alcohol.

Safety Requirements

Driving Surface Considerations

Best performance on dry, level ground; extra care on other surfaces.

Operational Safety Rules

Precautions like turning off power, avoiding hazards, and using caution.

Warranty Information

Warranty Coverage Periods

Details on 3-year, 1-year, 2-month, and 1-month limited warranties.

Warranty Exclusions & Service

Costs not covered, consumables, and claim initiation process.

Warranty Claims and Policies

Damage, Misuse & Reselling

Conditions causing damage, and warranty for original owners only.

Initiating a Warranty Claim

Contact methods and required proof for warranty claims.

Shipping Damage and Policies

Reporting shipping damage and domestic/international shipping costs.

Overview

This document is the owner's manual for the EW-10 recreational scooter, designed to enhance daily mobility for walking. It is not a medical device and is not intended to provide medical benefits or treat medical conditions.

Important Safety Warnings and General Operation Guidelines

The manual emphasizes several critical safety warnings and general operation guidelines. Users are advised not to disassemble the scooter, touch hot parts (including those exposed to sunlight), or handle any chemicals within the scooter. It's crucial to keep hands and other body parts away from moving components and to avoid operating the scooter with loose clothing or dangling wires that could get caught. Only eWheels-approved batteries should be used. Children should not operate the scooter without supervision, and it is designed for single-person use only. Operating the scooter under the influence of alcohol, drugs, or medications that impair driving ability is strictly prohibited. Users should also refrain from operating the scooter while using a mobile phone or other mobile device, or if it is not functioning properly. The manual stresses never to exceed the scooter's limitations.

Size and Weight Limits

The EW-10 scooter is designed to accommodate users up to a specified size and weight. The manual advises users to check their specific model's limits and periodically verify their weight, as it may fluctuate. Operating the scooter over its weight limit can cause damage, increase braking distances, decrease steering responsiveness, and lead to tip-overs, potentially causing injury. Modifications that alter the scooter's riding height or center of gravity can also be hazardous. eWheels disclaims responsibility for damage or injury resulting from exceeding weight limits or modifying the scooter's center of gravity. Users should not adjust the seat while the scooter is in motion.

Safety Belt

If the scooter is equipped with a safety belt, it must be worn at all times when seated. The scooter should not be operated without the safety belt. Any frayed, cut, or damaged safety belts must be replaced by an authorized repair technician.

Mirrors

For scooters equipped with mirrors, they should be oriented to provide a clear view behind the user. Adjustments should be made while the scooter is stationary and not in operation to minimize blind spots.

Lights and Signals

Headlights and turn signals, if equipped, should be used to increase visibility to other vehicles and pedestrians, especially at night.

Driving Outdoors

The EW-10 is designed for use on clean, even, dry surfaces. eWheels does not recommend storing the scooter outdoors due to its susceptibility to water damage. If caught in inclement weather, users should seek shelter or assistance.

Power Management

Always switch off the power when getting on or off the scooter. Never attempt to mount or dismount a moving scooter. Do not switch off the power while the scooter is in motion. Users should always ensure the variable speed switch is set to the desired speed and that the correct forward or reverse direction is selected before driving.

Public Roads

Unless specifically permitted by state or local regulations, the scooter should not be driven on public roads. If driving along a public road is necessary, users should use the sidewalk. Caution is advised near public roads due to the scooter's smaller size and slower speed relative to motor vehicles. Users are responsible for knowing and obeying traffic rules. eWheels recommends gaining initial experience with the scooter away from public roads.

Alternate Surfaces

The scooter should never be driven on stairs or escalators, as this can cause serious injury. Elevators are generally safe, but users should inspect them visually for quality and condition, and be aware of potentially awkward entrance angles.

Curbs

The scooter cannot drive over abrupt, vertical curbs exceeding 4 inches in height, as this can cause serious damage and injury. It can drive over most gradual, smooth curbs. Approach curbs head-on, perpendicularly, and maintain speed until the rear wheels have passed the curb. Avoid oblique angles to prevent tipping. When moving down a curb, approach perpendicularly. Avoid stopping completely when going over small objects or obstacles.

Incline Control

The scooter can handle various inclines and declines, including most handicap-accessible ramps. However, if the scooter struggles to climb or descends too quickly, users should move off the incline/decline or seek assistance. eWheels recommends using ramps with roughened surfaces to prevent slipping. Never drive transversely across an incline, turn sharply on an incline, or drive in reverse down an incline. The scooter's capability on inclines/declines depends on specifications, user weight, surface quality, and personal setup. eWheels does not guarantee safety on specific angles but recommends against using the scooter on inclines or declines greater than 10 degrees.

Cornering

Reduce speed when making sharp turns and control speed when cornering. High-speed cornering increases the risk of tipping. Maneuver at a speed appropriate for the scooter's specifications, user weight, angle of approach, turn type, and surface conditions.

Influences

Do not operate the scooter under the influence of alcohol, drugs, or medications that impair coordination, reaction time, reflexes, or other capabilities. The scooter is heavy and can reach significant speeds, making impaired operation dangerous.

Ingress and Egress

Exercise care when getting on and off the scooter. Ensure the scooter is braked on level ground and switched off. Brace against sturdy furniture or use assistive equipment. Use upper body strength to assist legs in lowering onto the seat slowly. Buckle the safety belt. When getting off, unbuckle the belt, lift slowly, and pause if unsteady.

Regular Maintenance

Before each operation, check the scooter for normal function, loose parts, and defects. Repair any problems before use. Keep the scooter clean and dry, using a damp sponge or cloth for cleaning, and dry thoroughly. Do not use high-pressure water sprayers or immerse components in water. Regularly check tires for wear, cracks, nails, or other damage, and maintain recommended tire pressure (32-40 PSI). Replace damaged tires. Failure to maintain tire pressure can cause premature wear and personal injury.

Use Within a Motor Vehicle

Do not sit in or operate the scooter in a motor vehicle (train, bus, large van). Stow or rack the scooter according to the vehicle's guidelines before entering or while in the vehicle. Never sit in the scooter while it is operating or in motion within a motor vehicle.

Batteries

Do not use automotive batteries. Charge batteries in a well-ventilated area. Periodically charge batteries (e.g., once a month) when not in regular use. Ensure the scooter is off during charging and that the power plug is firmly inserted. Do not use extension cords. Do not use cracked, leaking, or damaged batteries. Keep tools and metal elements away from battery terminals. Remove batteries when transporting the scooter.

Modifications to the Scooter

Do not disassemble or modify the scooter independently. Do not remove or disable any features. Do not modify the programmable controller. While aftermarket products exist, some may make the scooter unsafe. eWheels disclaims responsibility for damage or injury caused by unauthorized disassembly, modification, or alteration.

Technical Specifications

  • Model: EW-10
  • Weight Capacity: 400 LBS
  • Speed: Up to 15 MPH
  • Distance: Up to 40 miles per charge (varies by terrain, rider weight, road surface)
  • Front Seat: Two Passenger Saddle Seat, 14" Wide, 26" Deep
  • Controller Type: BLDC Controller
  • Swivel Seat: N/A
  • Recommended Tire PSI: 32 - 40 PSI
  • Power: Electric 48 volts
  • Motor Wattage: 500 Watts
  • Motor Type: Brushless Motor
  • Amps: 20 AH Batteries
  • Volts: 48 Volts
  • Dimensions: 70" x 28" x 43" (LxWxH)
  • Floor Clearance: 6.5"
  • Wheel Base: 52"
  • Batteries: (4) 12 Volt, 20 AH, Deep Cycle, Maintenance Free, SLA
  • Forward/Reverse Switch: Yes
  • Lighting Package: Headlight with High/Low Beam, Rear Running Lights, Rear Brake Light, Turn Signals
  • Front Tire Size: 15" x 3"
  • Rear Tire Size: 15" x 3"
  • Charger: 48 Volt Smart Charger
  • Throttle Type: Variable Twist Throttle
  • Climbing Angle: Up to 12 Degrees
  • Braking System: Left (Rear) and Right (Front) Hand Brakes
  • Folded Height: N/A
  • Headlight: Headlight with High and Low Beam
  • Rear Lights: Yes, Running Lights
  • Electric Horn: Yes
  • Scooter Weight: 209 LBS
  • Battery Indicator: Yes
  • Front Suspension: Two Front Suspension Springs
  • Rear Suspension: Two Rear Suspension Springs
  • Reflectors: Rear Reflectors
  • Warranty: 3 Year Limited Warranty

Usage Features

  • Turning on the Scooter: For first-time use, turn on the circuit breaker switch located under the seat. Insert the key into the ignition, turn it counterclockwise (left) without pushing in, listen for the seat latch release, then lift the back of the seat to access the blue circuit breaker switch and flip it.
  • Battery Power Indicator Lights: Bars light up when the scooter is turned on, indicating the current charge level.
  • Emergency Brake Tab: Located under the left side of the tiller. Activate by pushing the pin upwards while squeezing the left brake handle until the bar travels upwards (approximately halfway). Squeeze the left brake handle to deactivate.
  • Tiller Controls:
    • High/Low Headlight Button: Controls headlight intensity.
    • Lights Switch: Activates general lights.
    • Turn Signal Switch: Activates turn signals.
    • Horn Button #1 & #2: Activates the horn.
    • Speed Selector Switch: Adjusts scooter speed.
    • Forward/Reverse Button: Selects driving direction.

Maintenance Features

  • Charging Instructions: The smart charger automatically shuts off high current mode when fully charged. A red light indicates charging, and a green light indicates full charge. Unplug within two hours of full charge to prevent overcharging. Charging time varies, up to 8 hours for an almost empty battery. Do not exceed 8 hours of charging.
  • Battery Maintenance: Use only recommended batteries (4x 12 volt, 20 AH, Deep Cycle, Maintenance Free, Sealed Lead Acid). Do not use lithium-ion batteries. Batteries can be charged as needed. Avoid leaving the charger on for extended periods. Do not use automotive starter batteries. Charge in a well-ventilated area. The charger is for indoor use only. Replace all batteries simultaneously if weak. Recharge monthly when not in use to prevent deterioration.
  • Warranty:
    • Three Year Limited Warranty: Covers structural frame components, seat post, and frame.
    • One Year Limited Warranty: Covers defective material/workmanship in any part or electronic component (replaced at eWheels' discretion).
    • Two Month Warranty: Covers batteries for manufacturing defects. Normal wear and tear, misuse, or accidental damage are not covered.
    • One Month Warranty: Covers the scooter's charger.
    • Exceptions and Exclusions: Service calls and labor costs are not included unless authorized. Purchaser is responsible for delivery to repair facility and proof of purchase. Consumable items (tires, tubes, lights, chains, upholstery, brakes, cables, fuses, buttons, shrouds, covers) are not covered. Damage from battery fluid spillage, abuse, misuse, accident, negligence, improper operation, excessive loading, maintenance, storage, acts of God, commercial use, extreme riding, modifications, and alterations are excluded. Warranty is exclusively for the original purchaser.
  • Warranty Claim Process: Contact eWheels service department at (888) 571-2845 or Service@ewheelsdealers.com. Requires proof of purchase and photo/video of damaged part.
  • Returning Faulty Parts: Requires prior consent and a return authorization. Purchaser is responsible for transportation costs and shipping damage.
  • Shipping Damage: Report shipping damage promptly. Refuse shipment and contact eWheels if packaging is severely damaged and the bike is beyond repair.
  • Shipping Policies:
    • Domestic: Warranty-covered parts shipped via FedEx Ground; shipping fees at purchaser's expense.
    • International/Offshore: Purchaser responsible for shipping costs; contact eWheels to initiate warranty process.
  • Implied Warranties: Limited to one year from purchase date, to the extent permitted by law. All implied warranties are excluded. Liabilities for consequential damages are excluded.

ewheels EW-10 Specifications

General IconGeneral
Brandewheels
ModelEW-10
CategoryScooter
LanguageEnglish

Related product manuals