Troubleshooting
60 OTAU-9150
Restoring Your Unit to Normal Operation
Restoring Your Unit to Normal Operation
If you ever encounter major problems with your unit (for example, the unit
does not behave the way it used to), you can revert it to its initial state (as it
was at time of purchase).
When you reset your unit to its factory settings:
All data files will be lost once the operation is complete.
If you have installed products and updates since you purchased your
unit, you will have to reinstall them.
You can perform this operation from the Nova Fiber application or
manually, especially if you cannot access the Nova Fiber application.
To restore your unit to factory state with the Nova Fiber
application:
1. Connect to your unit, either locally or remotely. For more information,
see Accessing Your Unit Locally on page 50 or Accessing Your Unit
Remotely on page 51.
2. When the application prompts you, enter your connection information.
IMPORTANT
Resetting your unit to its factory settings will disable the remote
management if it was enabled. This means that, once the operation
is complete, you will no longer be able to connect remotely to your
unit.
CAUTION
DO NOT TURN OFF your unit while the recovery operation is
underway. Doing so may severely damage your unit. Damaged units
will need to be sent back to EXFO for repair.
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