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Extraflame Pellet Stoves - Non-Warranty Items and Recommended Services

Extraflame Pellet Stoves
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WARRANTY CONDITIONS
52
Chapter 14
All particulars subject to normal wear are not covered by warranty:
This category includes:
The gaskets, all ceramic or toughened glass, coverings and cast iron or Ironker grids, the painted, chrome or gold-plated
details, the majolica, the handles and the electric cables.
Colour variations, crackles and slight size di erences of the majolica parts are not a reason for claims, as they are natural
features of the materials themselves.
Parts in refractory material
Masonry work
The plant particulars for the production of domestic water not supplied by EXTRAFLAME S.p.A. (water products only).
The heat exchanger is excluded from the warranty unless an adequate anti-condensate circuit which guarantees a
minimum return temperature of the appliance of at least 55°C (only water products).
Further clauses:
The warranty also excludes any calibration or regulation interventions of the product in relation to the type of fuel or the type
of installation.
In case of replacing particulars, the warranty is not extended.
No compensation will be paid for the time the product is ine cient.
This warranty is valid only for the purchaser and cannot be transferred.
Recommended inspection (with payment):
EXTRAFLAME S.p.A. recommends that the functional inspection of the product is performed by a Technical After-Sales Centre,
which will supply all information for correct use.
WARRANTY INTERVENTIONS
The request for information must be sent to the dealer.
The warranty intervention envisions the repair of the appliance without any charge, as provided by the law in force.
LIABILITY
EXTRAFLAME S.p.A. does not grant any compensation for direct or indirect damages caused or dependant by the product.
LAW COURT
The Vicenza Law Court is elected as the competent court for any disputes.

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