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I cannot install EZ Input software into my PC.
EZ Commander is a plug and play device which supports PC Operating Systems back to Windows
98SE. However, EZ Input software requires support from Microsoft.NET Framework 1.1 and up. In
order to benefit from the great features provided by EZ Input, please visit Microsoft Windows update
network to download the patch and update your Windows system (for XP, NT 4.0 sp3 and up).
I cannot Input text into my working application.
Text input is a feature provided by EZ Input software which works with EZ Commander. EZ Input
always sends input text into the active window or application. When you use EZ Input to type into
your working application, please make sure that you have mouse-clicked the application window to
make that window active.
How do I input a phrase or name of a city, which contains space(s) between words (e.g.
“New York”, “San Francisco”)?
To input a phrase or name which contains space(s), just type number key “0” for space(s). For
example, you want to input “New York”. Just press 6(n), 3(e), 9(w), 0( ), 9(y), 6(o), 7(r), 5(k) keys.
Please refer to the English Letter & Symbol Table section in user help for the corresponding number
key of each alphabetic letter or symbol. In this table, you may see that space character belongs to
category “0”, and “-” (minus) character belongs to category “2”, etc..
Function keys on EZ Commander do not work.
EZ Commander can work in two different modes, PC and Media mode, as described above. Key
functions are defined differently for each mode’s function. In PC mode, key functions are defined for
text input and desktop application’s operation. In Media mode, key functions are defined to control
and operate multimedia applications to playback your digital contents. Before you use these function
keys for their defined functions, please first make sure that EZ Commander is in the correct working
mode, (i.e. PC or Media mode) by pressing the desired switch key (i.e. PC or Media key).
EZ Commander cannot control my multimedia application.
Auto-key-translation is a feature provided by EZ Input software which works with the EZ
Commander. Without EZ Input, EZ Commander can only control the playback of Windows Media
Player 10. With EZ Input installed on your PC and running in Media mode, the function keys on EZ
Commander can be transformed automatically to hot-keys of other popular media software and thus
control their playback. Please make sure that EZ Input software is installed and running on your
system. Then make sure that EZ Commander is working in the Media mode. You may do this by
verifying the tray icon on the system taskbar. If EZ Commander is not in Media mode, press the
Media key. Then check if the media software which you are using right now is supported on the
Media Software Key Mapping Support List.
Trackball on my EZ Commander is not very smooth.
You may open the trackball cover and do some clean up. There are two small spots on the trackball
cover. Use a proper tool to hold on the spots then push and turn anti-clockwise to open the cover.
Remove the trackball and clean up the base. After the clean up, do the reverse to reassemble the
trackball and cover.
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