LIMITED WARRANTY
Thank you for purchasing EZVIZ products. This limited warranty gives
you, the original purchaser of the EZVIZ product, specific legal rights.
You may also have other legal rights that vary by state, province or
jurisdiction. The disclaimers, exclusions, and limitations of liability under
this limited warranty will not apply to the extent prohibited by applicable
law. No distributor, reseller, agent, or employee is authorized to make any
medication, extension, or addition to this limited warranty.
Your EZVIZ product is warranted for a period of one (1) year from the date
of purchase against defects in materials and workmanship, or such longer
period as may be required by law in the country or state where this product
is sold, when used normally in accordance with user manual.
You can request warranty service by emailing us at support@ezvizlife.com
.
For any defective EZVIZ products under warranty, HANGZHOU HIKVISION
DIGITAL TECHNOLOGY CO., LTD. (“the Company”)will, at its option, (i)
repair or replace your product free of charge; (ii) exchange your product
with a functional equivalent product; (iii) or refund the original purchase
price, provided you provide the original purchase receipt or copy, brief
explanation of the defect, and return the product in its original packaging.
At the sole discretion of the Company, repair or replacement may be made
with a new or refurbished product or components. This warranty does not
cover the postal cost, insurance and any other incidental charges incurred
by you in returning the product.
Except where prohibited by applicable law, this is your sole and exclusive
remedy for breach of this limited warranty. Any product that has either
been repaired or replaced under this limited warranty will be covered by
the terms of this limited warranty for the longer of ninety (90) days from
the date of delivery or the remaining original warranty period.
This warranty does not apply and is void:
• If the warranty claim is made outside the warranty period or if the proof
of purchase is not provided.
• For any malfunction, defect or failure caused by or resulting from
the evidence of impact, mishandling ,tampering, use contrary to the
applicable instruction manual, incorrect power line voltage, accident,
loss, theft, fire, flood or other Acts of God, shipping damage or damage
resulting from repairs performed by unauthorized personnel.
• For any consumable parts, such as batteries, where the malfunction is
due to the normal aging of the product.
• Cosmetic damage, including but not limited to scratches, dents and
broken plastic on ports.
• Any software, even if packaged or sold with EZVIZ hardware.
• For any other damages free from defects in material or workmanship.
• Routine cleaning, normal cosmetic and mechanical wear and tear.
Please do not hesitate to contact your seller, or send e-mails to us
support@ezvizlife.com, with any questions.
COPYRIGHT ©2016 HANGZHOU HIKVISION DIGITAL TECHNOLOGY CO.,
LTD. ALL RIGHTS RESERVED.
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General
Weight and Dimensions
