Facebook Portal Mini User Manual

Portal, Portal Mini and Portal+
This article applies to Portal
See Portal TV article
Before setting up your Portal, make sure to review our health and safety guidelines. To set up
your Portal, you'll need a Facebook or WhatsApp account. If you're having trouble using your
Portal's touchscreen during setup, learn more about turning off accessibility options.
Assemble your Portal:
1. Place your Portal on a stable flat surface, like a tabletop or counter.
o Do not place your Portal near sinks, showers, pools or other areas where it might
get wet.
o Do not place your Portal near sources of heat, such as stoves, ovens, or radiators.
o Do not place Portal where it may be tipped over easily.
2. Plug your Portal in with the included power cord.
o Plug the included power cord into Portal first, then into an appropriate outlet.
 Make sure the included power cord is fully plugged into your Portal before
plugging it into an appropriate outlet.
o Your Portal works when connected to a rated AC power source with 100V to
240V AC at 50Hz to 60Hz. Please review our health and safety guidelines for
more information.
o Arrange any cables and cords so that people and pets are not likely to trip over or
accidentally pull on them as they move around or walk near the Portal.
Select your language and connect to Wi-Fi:
Once your Portal is plugged in, follow the on-screen instructions to begin setup.
1. Select your language, then tap Next.
2. Connect to Wi-Fi.
1. Select your Wi-Fi network.
2. Enter your Wi-Fi password and tap Join.
3. Tap Next.
4. Tap Continue. Your Portal may need to download the latest software in order to
complete setup. Once the download is complete, you may be asked to restart your
Portal.
If you have trouble connecting to the Wi-Fi, learn how to check your signal.
Give your Portal a name and log in with Facebook or WhatsApp:

Facebook Portal Mini Specifications

General

Brand	Facebook
Model	Portal Mini
Category	Webcam
Language	English

Summary

Portal Setup and Assembly

Placing Your Portal

Instructions on where to position your Portal device for optimal use and safety.

Connecting Power

Steps to safely plug in your Portal using the provided power cord and adapter.

Initial Configuration

Language and Wi-Fi Setup

Guide to selecting your language and connecting to a Wi-Fi network for setup.

Account Setup and Wi-Fi Change

Naming and Logging In

How to name your Portal and log in with Facebook or WhatsApp.

Changing Wi-Fi Settings

Instructions for changing the Wi-Fi network after initial setup.

Muting and Sleep Mode

Muting Camera and Microphone

Methods for muting camera/microphone using physical controls or touchscreen.

Activating Sleep Mode

How to put your Portal into sleep mode manually or automatically.

Making Calls via Touchscreen

Initiating a Call

Step-by-step guide to initiating a call from your Portal via touchscreen.

Call Management

Answering and Ending Calls

How to accept incoming calls and terminate active calls on your Portal.

Call Features Overview

In-Call Functionality

Using Smart Camera/Sound and basic call features like adding friends.

Manual Camera Control

Zoom, Focus, and Spotlight

Using gestures for manual zoom, focus, and spotlighting individuals.

Group Calls

Making Group Calls

Steps to add multiple participants to Messenger or WhatsApp calls.

Story Time Usage

Using Story Time During Calls

How to share interactive stories with animations during a call.

Account and App Management

Adding a User Account

Steps to add another user's account to your Portal.

Using the Story Time App

How to use the dedicated Story Time application on your Portal.

Account Removal and Alexa Integration

Removing a User Account

How to remove a linked user account and its data from your Portal.

Connecting Amazon Alexa

Linking your Amazon Alexa account to your Portal for voice commands.

WhatsApp Account Connection

Connecting WhatsApp Account

Steps to link your WhatsApp account for messaging and calls.