Fantec QB-X2US3R - PC Device Recognition Issues

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FANTEC QB-X2US3R 2-BAY 3.5" RAID FANTEC QB-X2US3R 2-BAY 3.5" RAID
www.fantec.de • www.fantec-forum.de
13) contact & tEchnIcal Support
Dear customer,
thank you for choosing our product. Our products are developed and
produced with the greatest diligence in order to provide the highest
levelofquality.
1. Please read the manual or visit or Technic & Support Forum:
www.fantec-forum.de
Thereyoucanfindfrequentlyaskedquestions,supportandassistance.
2. If the problem persists, please contact our services department
via E-Mail:
service@fantec.de
Address for warranty return shipments:
FANTEC GmbH
Abteilung RMA/Service
Billwerder Billdeich 605B
21033 Hamburg
Germany
Declaration of conformity:
http://www.fantec.de/unternehmen/bestimmungenrichtlinien/ce/
5. What is the possible reason that my PC can’t recognize the FANTEC
QB-X2US3R?
Answer: Please check if your USB 3.0 Host driver or firmware is up to
date; otherwise please try to upgrade it to the newest one if
available.