WWW.FANTOMRACING.COM
ESC USERS MANUAL
Product Repair
If we determine that your ESC does not meet our warranty conditions, here’s how our repair service works:
• Once we receive your returned ESC, we will determine what needs to be repaired. If we determine that the cost to repair it
will exceed the cost of a refurbished ESC, we can offer you a refurbished ESC at the cost of $170, plus return shipping and
insurance. Refurbished ESC’s have been rebuilt to factory specs, and include new wires, new power capacitor, latest
firmware, and a 180-day warranty. They do not come with a 2-year pro-rated warranty as a new ESC does.
• If we determine that your ESC can be repaired, here are the repair costs.
- Replace Case - $50
- Replace Receiver Wire - $15
- Replace Battery / Motor Wires - $32
- Replace MOS Board - $67 (includes new wires)
- Replace Control Board - $55
Once we determine the condition of your ESC, we will contact you to give you your options. No repair or replacement will be
done without your prior authorization. Repair or replacement costs do not include return shipping or insurance.
For repair service, ship your ESC to:
FANTOM RACING
15170 Dickson Rd,
White Pigeon, Ml 49099
Include the following:
1. Your name, return address, daytime phone number, and email address.
2. A brief note explaining the problem you are experiencing.
3. Credit card number, expiration date, CVV code, and billing address. If you prefer PayPal, include your PayPal address.
4. Your ESC well protected inside the box.
If we receive your ESC without all the information requested above, we will not contact you to retrieve the information, and we
will not repair or replace your ESC until all the information is provided. Unclaimed products after 60 days will be considered
abandoned.
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