What to do if Fanvil Gateway device could not register to a service provider?
If your Fanvil Gateway device isn't registering with your service provider, first ensure the device is connected to the network and that your line configuration is correct. If the configurations are correct, contact your service provider for support.
Why Fanvil PA3 Gateway device could not boot up?
If your Fanvil Gateway device fails to boot up, ensure you're using the standard power adapter provided by Fanvil or a POE switch that meets the specification requirements, and verify that the device is properly connected to the power source. If the device enters 'POST mode' (SIP/NET and function button indicators are always on), the device system is damaged, contact your location technical support to help you restore your equipment system.
General| DHCP server | Yes |
|---|---|
| Supported protocols | SIP v1 (RFC2543), v2 (RFC3261) over UDP/TCP/TLS RTP/RTCP/SRTP STUN DHCP IPv6 PPPoE L2TP OpenVPN SNTP FTP/TFTP HTTP/HTTPS TR-069 |
| VPN support | L2TP / OpenVPN |
| Cabling technology | 10/100Base-T(X) |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Headphone connectivity | 3.5 mm |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| Package depth | 58 mm |
| Package width | 147 mm |
| Package height | 114 mm |
| Input current | 2 A |
| Input voltage | 12 - 24 V |
| Storage temperature (T-T) | -30 - 60 °C |
| Operating temperature (T-T) | -20 - 50 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
| Mounting type | Desktop/Wall mounting |
| Product color | Black |
| LED indicators | Status |
| Control display unit | - |
Weight and Dimensions| Depth | 31 mm |
|---|---|
| Width | 125 mm |
| Height | 84.2 mm |
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