What to do if Fanvil Gateway device could not register to a service provider?
If your Fanvil Gateway device isn't registering with your service provider, first ensure the device is connected to the network and that your line configuration is correct. If the configurations are correct, contact your service provider for support.
Why Fanvil PA3 Gateway device could not boot up?
If your Fanvil Gateway device fails to boot up, ensure you're using the standard power adapter provided by Fanvil or a POE switch that meets the specification requirements, and verify that the device is properly connected to the power source. If the device enters 'POST mode' (SIP/NET and function button indicators are always on), the device system is damaged, contact your location technical support to help you restore your equipment system.
General| DHCP server | Yes |
|---|---|
| Supported protocols | SIP v1 (RFC2543), v2 (RFC3261) over UDP/TCP/TLS RTP/RTCP/SRTP STUN DHCP IPv6 PPPoE L2TP OpenVPN SNTP FTP/TFTP HTTP/HTTPS TR-069 |
| VPN support | L2TP / OpenVPN |
| Cabling technology | 10/100Base-T(X) |
| Ethernet LAN data rates | 10, 100 Mbit/s |
| Headphone connectivity | 3.5 mm |
| USB 2.0 ports quantity | USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them. |
| Ethernet LAN (RJ-45) ports | 1 |
| Package depth | 58 mm |
| Package width | 147 mm |
| Package height | 114 mm |
| Input current | 2 A |
| Input voltage | 12 - 24 V |
| Storage temperature (T-T) | -30 - 60 °C |
| Operating temperature (T-T) | -20 - 50 °C |
| Operating relative humidity (H-H) | 10 - 95 % |
| Mounting type | Desktop/Wall mounting |
| Product color | Black |
| LED indicators | Status |
| Control display unit | - |
Weight and Dimensions| Depth | 31 mm |
|---|---|
| Width | 125 mm |
| Height | 84.2 mm |
Details power supply options for the device.
Details the physical interfaces and their functions.
Step-by-step guide for installing the device.
Methods for finding and configuring the device's IP address.
How to configure the device via its web interface.
Steps to configure SIP line settings for telephony.
Functionality for intercom calls.
Viewing, exporting, importing, or restoring device configurations.
Process for updating the device firmware and ringtones.
Configuring automatic device provisioning settings.
Configuring basic network settings and IP parameters.
Detailed configuration for SIP lines and registration.
Configuring programmable function keys for various actions.
Configuring input and output firewall rules.
Restoring the device to its original factory default state.
Solutions for common device operational issues.
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